Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Generative AI Agents, Responsible AI, Underwriting, Operational Efficiency, Lending and Underwriting, Compliance Management, AI Enablement, Risk Analysis, Ethical Standards And Conduct, Data-Driven Decision-Making, ChatGPT, Decision Making, Automation
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Design Thinking, Technology Strategies, Business Strategies, Customer experience strategy (CX), Product Development, Business Process Automation
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Generative AI, Customer experience improvement, AI Personalization, Marketing Effectiveness, Marketing Strategies, AI Enablement, Marketing Analytics, Customer Insights, Content Creation, Customer Engagement, Artificial Intelligence
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Persona Development, Lean Methodologies
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Law, Regulation, and Compliance, Data-Driven Decision-Making, Data Analysis, Regulation and Legal Compliance, Analytics, Trend Analysis, Data Management, Contract Management, Contract Negotiation, Negotiation, Relationship Building, Ethical Standards And Conduct, Operations Management
Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Cybersecurity, Network Security, Information Systems Security, Cyber Threat Intelligence, Deep Learning, Applied Machine Learning, Responsible AI, Intrusion Detection and Prevention, Fraud detection, Malware Protection, Natural Language Processing, Artificial Intelligence, Anomaly Detection, Machine Learning, Classification Algorithms, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Literacy, Statistical Hypothesis Testing, Scientific Methods, Data Analysis, Experimentation, Research Design, Research, Peer Review, Probability & Statistics, Statistical Inference, Statistical Methods, Media and Communications
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Full-Stack Web Development, Retrieval-Augmented Generation, Web Applications, JavaScript Frameworks, React.js, LLM Application, Web Development, Javascript, Tool Calling, Generative AI Agents, Data Persistence, Query Languages
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Clinical Documentation, Generative AI Agents, Healthcare Ethics, Responsible AI, Clinical Informatics, Medical Records, Medical History Documentation, Health Information Management and Medical Records, Health Informatics, Prompt Engineering, Health Technology, System Implementation
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Personalization, Data Engineering, System Monitoring, Generative AI, Prompt Engineering, Data Processing, AI Workflows, Scalability, Data Architecture, Data Pipelines, Embeddings, Performance Tuning, Continuous Monitoring, Database Systems, Talent Pipelining, Process Optimization, Engineering
Intermediate · Course · 1 - 4 Weeks