IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, LLM Application, Productivity, Infographics, OpenAI, Data Visualization, AI Enablement, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Test Case, JavaScript Frameworks, Unit Testing, Test Tools, UI Components, Development Testing, Context Management, Data Sharing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Data Analysis, Data Literacy, Data Security, Google Sheets, Databases, Data Storage, Data Quality, Data Management, Data Collection, SQL, Data Import/Export, Metadata Management, Unstructured Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Multimodal Prompts, Artificial Intelligence, Gemini, Generative AI, Business Writing, Technical Writing, Machine Learning
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Cooking, Meal Planning And Preparation, Health Promotion, Health Education, Nutrition and Diet, Public Health, Behavior Management, Cultural Diversity, Health Informatics, Chronic Diseases
Beginner · Course · 1 - 3 Months

Skills you'll gain: JSON, Javascript, Ajax, JavaScript Frameworks, Web Development Tools, Software Testing, Frontend Performance, Event-Driven Programming, Hypertext Markup Language (HTML), Web Servers, Data Validation, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Load Balancing, Network Planning And Design
Intermediate · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Income Statement, Portfolio Management, Capital Expenditure, Equities, Cash Flows, Corporate Finance, Forecasting, Cash Flow Forecasting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Prometheus (Software), Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Application Performance Management, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Routing, Site Reliability Engineering, Cloud Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Scrum (Software Development), Cloud Deployment, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Cloud Infrastructure, Sprint Retrospectives, Cloud Platforms, Agile Project Management, Cloud Computing, Cloud-Native Computing, Cloud Storage, CI/CD, Test Driven Development (TDD)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard, Data Warehousing, Data Storytelling, SQL, Data Visualization, Database Design, Data Security, Data Migration, Data Governance, Descriptive Statistics, IBM DB2, Cloud Storage, Extract, Transform, Load, Data Management, Relational Databases, Databases, Exploratory Data Analysis, Excel Formulas, Data Architecture, Business Intelligence
Beginner · Professional Certificate · 3 - 6 Months