Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Illinois Tech
Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Business Communication, Change Management, Organizational Leadership, Organizational Structure, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Business Strategy, Presentations, Financial Analysis, Project Planning, Financial Planning
Build toward a degree
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Theory, Data Modeling, Unified Modeling Language, Database Management, Databases, Data Integrity, Diagram Design, Dependency Analysis, Conceptual Design, Requirements Analysis
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Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Enterprise Architecture, Audit Planning, Information Technology Infrastructure Library, Risk Management, Risk Analysis, Cloud Computing, Business Priorities, Change Control, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Performance, Project Management Life Cycle, Team Management, Solution Delivery, Project Management Institute (PMI) Methodology, Project Schedules, Project Planning, Scheduling, Project Management, Performance Measurement, Resource Management, Resource Allocation, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitLab, AI Workflows, Code Review, Integrated Development Environments, Computer Programming Tools, Development Environment, Debugging
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Clinic Management Systems, AI Workflows, Prompt Engineering, Business Process Automation, Software As A Service, Patient Communication, Health Informatics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Risk Control, Cyber Risk, Persuasive Communication, Tableau Software, Data Visualization, Data Visualization Software, Data Literacy, Cybersecurity, Empathy, Diversity Equity and Inclusion Initiatives, Communication, Heat Maps, Stakeholder Analysis, Algorithms
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Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Photography, Photo Editing, Post-Production, Creativity, Lifelong Learning, Photo/Video Production and Technology, Adobe Photoshop, Growth Mindedness, Creative Thinking, Style Guides, Storytelling, Aesthetics, Self-Awareness, Ethical Standards And Conduct, Persistence, Curiosity, Resilience, Decision Making, Patience, Adaptability
Beginner · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, HR Tech, Application Frameworks, Data Integration, Employee Onboarding, Continuous Integration, File Management
Intermediate · Specialization · 3 - 6 Months