IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Responsible AI, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, AI Enablement, AI Security, Risking, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, Model Evaluation, Process Optimization, Operational Efficiency, Emerging Technologies, Data Security, Critical Thinking, Analysis, Innovation, Data-Driven Decision-Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Supervised Learning, Model Evaluation, Regression Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Machine Learning, Dimensionality Reduction, Decision Tree Learning, Python Programming, Logistic Regression, Classification Algorithms, Feature Engineering
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Ideation, Verification And Validation, LLM Application, Productivity, OpenAI, AI Personalization, Responsible AI, AI Enablement, Creativity, Large Language Modeling, Artificial Intelligence, Risk Management Framework, Expense Management, Productivity Software, Travel Arrangements, Test Case
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, System Monitoring, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Firewall, Containerization, Cloud Computing Architecture, Virtual Networking, Network Architecture, Network Planning And Design, Network Security, Cloud Storage, Network Routing, Virtual Private Networks (VPN)
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Statistical Visualization, Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Science, Data Warehousing, Data Visualization, Analytics, Data Cleansing, Apache Spark, Data Lakes, Data Visualization Software, Relational Databases, Microsoft Excel
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Agile Software Development, Application Deployment, Test Driven Development (TDD), Kubernetes, Gherkin (Scripting Language), Jenkins, Code Coverage, OpenShift, Cloud Applications, Agile Methodology, Behavior-Driven Development, DevOps, Secure Coding, Grafana, System Monitoring
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, ChatGPT, AI Product Strategy, AI Security, Artificial Intelligence, Automation, Cloud Applications, Social Impact
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Physical Science, Physics, Engineering, Scientific, and Technical Instruments, Ancient History, Chemistry, electromagnetics, Biology, Global Positioning Systems, Scientific Methods, Scientific Visualization, Research, Simulations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Data Storytelling, OpenAI, Analytics, Prompt Engineering Tools, Data Analysis, Interactive Data Visualization, Dashboard, Data Ethics, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Data Visualization Software, AI Workflows, Deep Learning, Python Programming, Data Processing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Risk Management, Leadership Development, Crisis Management, Stakeholder Management, Interviewing Skills, Personal Development, Leadership, Strategic Partnership, Professional Networking, Leadership and Management, Branding, Business Leadership, Cybersecurity, Strategic Leadership, Business Planning, IT Management, Strategic Thinking, Communication Planning
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Emergency Response, First Aid, Emergency Services, De-escalation Techniques, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Psychology, Cultural Sensitivity, Working With Children, Child Development, Interpersonal Communications, Patient Communication
Beginner · Course · 1 - 3 Months