Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Email Automation, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Word, Excel Formulas, Collaborative Software, Microsoft 365, Data Analysis

Skills you'll gain: Cloud Computing, Database Management, Resource Management, Cost Management, Business Software

Skills you'll gain: Organizational Development, Talent Recruitment, Virtual Teams, Human Resources Information System (HRIS), Workforce Development, Organizational Change

Skills you'll gain: Health And Wellness Coaching, Patient Communication, Motivational Interviewing, Patient Education And Counseling, Patient-centered Care, Health Promotion, Coaching, Goal Setting, Health Care, Active Listening, Empowerment, Planning

Skills you'll gain: Economics, Supply And Demand, Economic Development, Financial Policy, Market Dynamics, Business Economics, Business Metrics, Public Policies, Performance Metric, International Finance, Fiscal Management, Investments, Labor Relations, Financial Market, Financial Regulations

Skills you'll gain: Leadership and Management, Initiative and Leadership, Leadership, Growth Mindedness, AI Enablement

Skills you'll gain: Work Breakdown Structure, Project Management Life Cycle, Project Management, Project Schedules, Scheduling, Project Management Software, Project Planning, Project Estimation, Team Management, Budgeting

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement

Skills you'll gain: Sustainable Development, Sustainability Reporting, Sustainable Business, Environment, Environmental Resource Management, Socioeconomics, Environmental Social And Corporate Governance (ESG), Social Justice, Stakeholder Engagement, Economic Development, Diversity Awareness, Climate Change Adaptation

Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Import/Export

Skills you'll gain: Design Thinking, Team Leadership, Team Building, Market Opportunities, Entrepreneurship, Solution Design, Financial Management, Marketing Strategies, Innovation, Marketing, Business Development, Business Planning, Business Modeling, Value Propositions, New Product Development, Professional Networking