IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Innovation, Business Transformation, Organizational Strategy, Artificial Intelligence, Technology Strategies, Organizational Change, Cognitive flexibility, Industrial and Organizational Psychology, Emotional Intelligence, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Predictive Modeling, Business Transformation, Strategic Decision-Making, Forecasting, Technology Strategies, Emerging Technologies, Business Strategies, Leadership, Market Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Microsoft Azure, Process Mapping, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Document Management, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Program Development, Python Programming, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: End User Training and Support, Problem Management, Data Preprocessing, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Business Analytics, Dashboard, Data Analysis, Data Storytelling, Google Analytics, Marketing Analytics, Data-Driven Decision-Making, Business Metrics, Data Integration, Google Ads
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: SQL, Query Languages, Database Design, Performance Tuning, Database Management, Database Development, Databases, PostgreSQL, Data Access
Intermediate · Guided Project · Less Than 2 Hours

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, AI Enablement, Technology Strategies, Artificial Intelligence, Business Ethics, Strategic Leadership, Artificial Intelligence and Machine Learning (AI/ML), Project Management, Legal Risk, Law, Regulation, and Compliance, Ethical Standards And Conduct, LLM Application, Decision Making, Generative AI, Needs Assessment, Mitigation
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Virtual Networking, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Business Ethics, AI Security, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Case Studies, Legal Risk, Risk Mitigation, Law, Regulation, and Compliance, Decision Making, Workforce Management, Information Privacy, Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks