IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Email Automation, Creativity, Presentations, AI Enablement, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Content Creation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Architectural Engineering, Building Design, Civil Engineering, Vibrations, Engineering, SketchUp (3D Modeling Software), Engineering Analysis, Mechanics, Construction, Mathematical Modeling, Engineering Design Process, Design, Simulation and Simulation Software, 3D Modeling
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: C++ (Programming Language), Data Structures, File I/O, Data Store, Data Cleansing, Data Mapping, Data Integrity
Intermediate · Guided Project · Less Than 2 Hours

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Sustainable Development, Economic Development, Environmental Science, Energy and Utilities, Governance, Environment, Sustainability Reporting, Climate Change Mitigation, Climate Change Adaptation, Environmental Policy, Finance, Advocacy, Economics, Lobbying, Public Policies
Intermediate · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Data Security, Data Integrity
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Embedded Systems, Data Structures, System Programming, Algorithms, Computer Programming, Linux, Computer Programming Tools, Debugging
Beginner · Course · 1 - 3 Months

Universidad Autónoma Metropolitana
Skills you'll gain: Vocabulary, Literacy, English Language, Language Competency, Language Learning, Grammar
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Risk Mitigation, Business Risk Management, Governance, Business Priorities, Financial Analysis, Cost Benefit Analysis, Investment Management, Decision Making, Public Policies
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Content Performance Analysis, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Real Time Data, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Cape Town
Skills you'll gain: Descriptive Statistics, Data Literacy, Plot (Graphics), Statistical Analysis, Statistical Visualization, Statistical Programming, Biostatistics, Statistical Hypothesis Testing, Quantitative Research, Deep Learning, Regression Analysis, Data Manipulation, Machine Learning
Beginner · Course · 1 - 4 Weeks