IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Responsible AI, Ethical Standards And Conduct, Computer Security Awareness Training, Cybersecurity, Diversity Awareness, Generative AI, Artificial Intelligence, Information Technology, Medical Privacy, Information Privacy, Social Impact, Media and Communications, Automation, Robotics, Cultural Diversity, Personally Identifiable Information, Law, Regulation, and Compliance, Emerging Technologies
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Wireframing, Figma (Design Software), Collaborative Software, Prototyping, User Flows, User Interface (UI), UI Components, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Microsoft Azure, Process Mapping, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Document Management, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Program Development, Python Programming, Debugging
Intermediate · Course · 1 - 4 Weeks

EDHEC Business School
Skills you'll gain: Environmental Policy, Economics, Climate Change Mitigation, Cost Benefit Analysis, Policy Analysis, Environmental Regulations, Market Analysis, Financial Market, Tax, Financial Trading, Mathematical Modeling
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Business Planning, Working With Children, Business, Small Business Accounting, Tax Management, Policy Development, Parent Communication, Contract Management, Revenue Management, Budgeting, Insurance, Cost Estimation, Payment Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Incident Response, Endpoint Security, Zero Trust Network Access, Risk Analysis, Network Security, Risk Mitigation, Cyber Governance, Compliance Auditing, Event Monitoring, Application Security, Cyber Security Policies, Cyber Risk, Computer Security, Governance, Data Security, Information Systems Security, Infrastructure Security, Mobile Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

Sungkyunkwan University
Skills you'll gain: Energy and Utilities, Materials science, Thermal Management, Physics, Power Electronics, Sustainable Technologies, Electrical Engineering, Electronics, Sustainable Engineering, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Multimodal Prompts, Embeddings, Vector Databases, User Interface (UI), Generative AI, AI Workflows, AI Personalization, Prompt Engineering, Agentic systems, Data Visualization, Image Analysis, Application Development, Augmented Reality, Text Mining, Graph Theory, Query Languages
Intermediate · Specialization · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Ideation, UI/UX Research, Innovation, Design Thinking, User Research, Generative AI, Competitive Analysis, Human Centered Design, Data Ethics, Persona (User Experience), AI Workflows, Artificial Intelligence, Problem Solving, Data Collection, Data Synthesis, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Data Storytelling, Data Visualization Software, Interactive Data Visualization, Data Presentation, LLM Application, Data Wrangling, Data-Driven Decision-Making, Real Time Data, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Debugging, ChatGPT, Pseudocode, AI Enablement, Web Development, Code Review, Web Development Tools, Artificial Intelligence, Web Applications, Software Development, Programming Principles, Software Engineering
Intermediate · Course · 1 - 4 Weeks