IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Grammar, Writing, Proofreading, Editing, Peer Review, English Language
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Usability Testing, Responsive Web Design, Agile Methodology, Kanban Principles, User Flows, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)
Beginner · Professional Certificate · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Session Initiation Protocols, System Configuration, Collaborative Software, Configuration Management, Network Administration, Telecommunications, Communication Systems, Systems Integration, Scalability, Digital Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Responsible AI, Data Storytelling, AI Workflows, Data Presentation, AI Enablement, Predictive Modeling, Decision Support Systems, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Decision Making, Business Analytics, Agentic systems, MLOps (Machine Learning Operations), Forecasting, Predictive Analytics, Scikit Learn (Machine Learning Library), Machine Learning, Data Security, Text Mining
Intermediate · Specialization · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Social Justice, Empowerment, Public Policies, Community Development, Diversity Awareness, Social Impact, Diversity Equity and Inclusion Initiatives, Education and Training, Policty Analysis, Research, and Development, Qualitative Research, Research Methodologies, Policy Analysis, Innovation, Student Support and Services, Adult Education, Collaboration, Student Engagement, Academic Advising, Case Studies, Training Programs
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Process, Microsoft Copilot, Customer Service, Customer Relationship Management (CRM) Software, Administrative Support and Clerical Tasks, Client Services, Account Management, AI Personalization, Sales, Verbal Communication Skills, Productivity Software, Relationship Management, Customer Relationship Building, Sales Strategy, Communication, File Management, Brainstorming, Scheduling, Generative AI, Business Acumen
Advanced · Professional Certificate · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Liberal Arts, Political Sciences, Research, Psychology, Social Studies, Scientific Methods, Research Methodologies, Ethical Standards And Conduct
Mixed · Course · 3 - 6 Months

Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Marketing, Web Analytics and SEO, Marketing Strategies, Advertising, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Sociology, Empathy & Emotional Intelligence, Behavior Management, Conflict Management, Research, Diversity Awareness, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Model Evaluation, Data Transformation, Data Analysis, Data Cleansing, Data Manipulation, Data Import/Export, Predictive Modeling, Data Preprocessing, Regression Analysis, Data Science, Statistical Analysis, Pandas (Python Package), Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Matplotlib, Data Visualization, NumPy, Python Programming
Intermediate · Course · 1 - 3 Months