IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Workflow Management, Construction Management, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Management, Resource Allocation, Collaboration, Team Oriented, Scheduling, Document Management, Automation, Budgeting
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Diversity Awareness, Workplace inclusivity, Self-Awareness, Diversity and Inclusion, Personal Development, Empathy, Behavioral Economics, Decision Making, Psychology, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement, Project Management Software
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Scaled Agile Framework, Agile Product Development, Sprint Planning, Agile Methodology, Collaborative Software, Cross-Functional Collaboration, Dependency Analysis, Sprint Retrospectives, Product Roadmaps, Collaboration, Leadership, Performance Measurement, Coordination, Release Management, Prioritization, Estimation
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Enablement, AI Product Strategy, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Process Optimization, Strategic Planning, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Color Theory, Adobe Illustrator, Digital Design, Creativity, Image Quality, Design
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: CI/CD, Continuous Integration, Application Deployment, Continuous Delivery, Software Development, Version Control, Git (Version Control System), DevOps, Test Automation, Unit Testing, Amazon Web Services, Software Testing
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, Digital Transformation, Artificial Intelligence, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Data Mapping, Scalability, Information Architecture, Data Management, Data Structures, Query Languages, JSON, Data Import/Export, Big Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Test Script Development, IT Automation, Network Monitoring, Scripting Languages, Event Monitoring, Network Administration, Software Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Large Language Modeling, Model Evaluation, Generative AI, Data Ethics, Google Cloud Platform, Quality Assessment, Image Quality, Human Factors, Performance Metric
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Unified Modeling Language, File I/O, Debugging, Object Oriented Programming (OOP), Python Programming, Computer Programming, System Programming, Pseudocode, Program Development, Software Design, User Interface (UI), Data Structures
Build toward a degree
Beginner · Course · 1 - 3 Months