Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of California, Davis
Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Web Design, Web Development, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Video Production, Canva (Software), Product Demonstration, Web Content, Marketing Materials, Presentations, Content Creation, Team Oriented, Color Theory, Web Design, Graphic Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Intercultural Competence, Cultural Diversity, Culture, Team Management, Decision Making, Communication, Relationship Building, Telecommuting, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Office (PMO), Benefits Administration, Cost Benefit Analysis, Project Management Institute (PMI) Methodology, Resource Management, Scheduling, Change Management, Procurement
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Qualitative Research, Research Design, Surveys, Focus Group, Research Methodologies, Research, Data Collection, Interviewing Skills, Case Studies, Analysis, Report Writing
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Diversity Programs, Fundraising, Compensation and Benefits, Compensation Management, Compensation Strategy, Human Resources, Employee Retention, Benefits Administration, Talent Management, Human Resources Management and Planning, Diversity and Inclusion, Employee Onboarding, Recruitment Strategies, Recruitment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Git (Version Control System), Docker (Software), Containerization, SonarQube, Kubernetes, CI/CD, GitHub, Version Control, Application Deployment, Jenkins, DevOps, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Package and Software Management, Code Review, Open Source Technology, GitHub, Scientific Methods, Bioinformatics, Technical Documentation, Informatics, Clinical Informatics, R (Software), Data Analysis, Programming Principles, R Programming, Version Control, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks