IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Dashboard, Ggplot2, Interactive Data Visualization, Data Visualization Software, Data Presentation, Application Development, Data Sharing, UI Components, Application Deployment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Business Transformation, Corporate Strategy, Business Strategy, Organizational Change, Technology Strategies, Case Studies, Predictive Modeling, Emerging Technologies, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Management Consulting, Strategic Communication, Corporate Communications, Leadership, Risk Management, Business Leadership, Public Affairs, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Mitigation, Case Studies, Stakeholder Communications, Internal Communications, Communication, Emergency Response, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Relational Databases, Load Balancing, Cloud Computing, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Security, Data Security, Servers, Cloud Storage, Data Storage Technologies, Scalability, Encryption, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance, Compliance Management, Information Privacy, Prompt Engineering, Ethical Standards And Conduct, Intellectual Property, AI Enablement, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: JavaScript Frameworks, React.js, Application Development, Application Deployment, Web Applications, Front-End Web Development, Web Development Tools, Web Development, Routing Protocols, Responsive Web Design, Server Side
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Maternal Health, Epidemiology, Public Health, Crisis Intervention, Infectious Diseases, Surveys, Community Health, Sanitation, Emergency Response, Mental Health, Infant Care, Ethical Standards And Conduct, Nutrition Education
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Employee Onboarding, Relationship Building, Planning, Team Oriented, Goal Setting, Expectation Management, Smart Goals, Professionalism, Intercultural Competence, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours

Northwestern University
Skills you'll gain: World History, Cultural Diversity, Social Justice, European History, Social Impact, Political Sciences, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

Skills you'll gain: SAP Signavio, Business Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Process Improvement, Gap Analysis, SAP Analytics Cloud, Business Process Improvement, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Version Control, Application Deployment, Cloud Storage, Web Applications, Public Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Data, Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft 365, Financial Modeling, Mortgage Loans, Timelines
Beginner · Guided Project · Less Than 2 Hours