IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Decision Making, Driving engagement, Behavioral Economics, Human Factors, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Usability Testing, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Ethical Standards And Conduct, Digital Marketing
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Logical Reasoning, Combinatorics, Computational Logic, Deductive Reasoning, Cryptography, Probability, Computational Thinking, Encryption, Probability Distribution, Network Analysis, Public Key Cryptography Standards (PKCS), Theoretical Computer Science, Bayesian Statistics, Python Programming, Data Structures, Cybersecurity, Algorithms, Arithmetic, Visualization (Computer Graphics)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Peer Review, Data Modeling, Jupyter, Data Collection, Model Deployment, Business Analysis, Data Science, Software Development Methodologies, Data-Driven Decision-Making, Data Cleansing, Analytical Skills, Data Analysis, Data Mining, Business Process, Classification Algorithms, Data Preprocessing, Model Evaluation, User Feedback
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Web Analytics and SEO, Technical Support, Extensible Markup Language (XML)
Beginner · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Product Knowledge, Contract Management, Collaborative Software, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Ideation, User Research, Graphic and Visual Design, User Interface (UI) Design, Experimentation, Prototyping, Usability Testing, Human Centered Design, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding
Intermediate · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Stakeholder Engagement, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development Tools, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Software Documentation, Computer Programming, Python Programming
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Storyboarding, Content Creation, Creativity
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Data Visualization, Data Literacy, Accrual Accounting, Infographics, Cash Flows, Accounting, Data Collection, Data Quality, Business Analytics, Financial Statements, Financial Accounting, Business Analysis, Big Data, Analytics, Asset Management, Data Analysis, Intellectual Property, Network Model
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Stakeholder Management, IT Management, Project Management, Project Coordination, Information Technology, Project Risk Management, Agile Project Management, Project Implementation, Project Management Life Cycle, Relationship Management, Agile Methodology, Project Planning, Communication
Beginner · Course · 1 - 3 Months