IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Collaborative Software, Education Software and Technology, Digital pedagogy, Real Time Data
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Physics, Electrical Systems, Electronics, Electronic Components, electromagnetics, Problem Solving, Mechanics, Calculus, Linear Algebra, Integral Calculus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Campaigns, Social Media Marketing, Marketing Budgets, Social Media Content, Social Media, Marketing Materials, Content Creation, Graphic and Visual Design Software, Marketing, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

Special Competitive Studies Project
Skills you'll gain: AI Enablement, AI Security, Model Evaluation, Productivity Software, Artificial Intelligence, Responsible AI, AI Workflows, Organizational Change, Operational Efficiency, Prompt Engineering, Generative AI
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, AI Orchestration, Database Development, SQL, LLM Application, Query Languages, OpenAI API, Microsoft Azure, Tool Calling, OpenAI, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Stakeholder Management, Business Analysis, Requirements Elicitation, Requirements Management, Requirements Analysis, Change Requests, Business Process, Business Strategies, Project Management, Solution Design, Business Modeling, Communication Planning, Business Process Modeling, Stakeholder Analysis, Problem Solving, Root Cause Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, End User Training and Support, Technology Solutions
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Virtual Networking, Active Directory, Load Balancing, Cloud Management, Virtual Machines, Kubernetes, Network Monitoring, Authorization (Computing), Identity and Access Management, User Provisioning, Network Troubleshooting, Group Policy, Containerization, Cloud Storage, Cloud Computing, Data Storage Technologies, Cloud Security
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Email Automation, Lead Generation, Marketing Automation, Social Media, Social Media Marketing, Copywriting, Web Analytics, Automation
Beginner · Guided Project · Less Than 2 Hours

Yale University
Skills you'll gain: Public Health, Climate Change Adaptation, Nursing, Health Education, Infectious Diseases, Nurse Education, Community Health, Health Disparities, Environmental Science, Health Assessment, Environmental Issue, Chronic Diseases, Health Systems, Emergency Response
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, HR Tech, Recruitment, Employee Engagement, Generative AI, Data Ethics, Human Resources, Talent Recruitment, AI Personalization, Recruitment Strategies, Employee Performance Management, Business Ethics, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 4 Weeks