IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Statistical Analysis, Process Analysis, Six Sigma Methodology, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Pareto Chart
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Strategies, Advertising Campaigns, Customer Insights, Analytics, Target Audience, Trend Analysis, Strategic Marketing, Digital Marketing, Performance Reporting, Performance Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Make.com, LinkedIn, Marketing Automation, Marketing, Social Media Content, Social Media Marketing, Application Programming Interface (API), Generative AI, Content Creation, Automation, Artificial Intelligence, Content Marketing, Workflow Management
Beginner · Guided Project · Less Than 2 Hours

University of Arizona
Skills you'll gain: Medicaid, Managed Care, Social Determinants Of Health, Health Equity, Health Care Procedure and Regulation, Health Systems, Healthcare Industry Knowledge, Health Policy, Health Administration, Policy Development, Long Term Care, Governance
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction Estimating, Project Schedules, Change Control, Contract Management, Timelines, Occupational Safety And Health, Scheduling, Project Coordination, Project Documentation, Project Planning, Communication Planning, Safety Assurance, Cost Control, Arbitration
Intermediate · Course · 1 - 3 Months

University of North Texas
Skills you'll gain: Collaboration, Cultural Diversity, Diversity Awareness, Disabilities, Community Organizing, Community Development, Immigration Law, Community Outreach, Social Skills, Social Impact, Community and Social Work, Social and Human Services, Social Work, Social Justice, Empathy, Communication, Mental Health Diseases and Disorders, Student Engagement
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Cultural Diversity, Community Development, Culture, Digital Publishing, Content Creation, Analysis, Media and Communications, Storytelling, Critical Thinking, Creativity, Communication
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, Clinical Informatics, Clinical Research, Artificial Intelligence, MLOps (Machine Learning Operations), Health Informatics, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Internet Of Things, Wireless Networks, Automation, Digital Transformation, Real Time Data, Data Security, Cloud Computing, Network Protocols, Continuous Monitoring, Data Management
Intermediate · Course · 1 - 3 Months