IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Identity and Access Management, Authentications, User Provisioning, Multi-Factor Authentication, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Threat Modeling, User Accounts, Key Management, Cyber Security Assessment, Threat Management, OAuth, Cybersecurity, Role-Based Access Control (RBAC), Vulnerability Assessments, System Design and Implementation, Threat Detection, Cryptography, Risk Management, Remote Access Systems
Beginner · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Human Centered Design, Design Thinking, Research and Design, Design Research, Research, Visual Design, Research Methodologies, Qualitative Research, Case Studies
Beginner · Course · 1 - 3 Months

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Communication Strategies, Empathy, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Exploitation techniques, Brute-force attacks, Virtual Machines, Software Documentation, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Scripting, Remote Access Systems
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Video Editing, Storyboarding, Post-Production, Editing, Video Production, Animations, Writing and Editing, Typography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Ansible, Open Shortest Path First (OSPF), Network Switches, Computing Platforms, Virtual Networking, Virtual Local Area Network (VLAN), Network Infrastructure, Network Engineering, Border Gateway Protocol, Infrastructure Security, Network Monitoring, Data Storage Technologies, Automation, Event Monitoring, Configuration Management
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Brand Awareness, Brand Loyalty, Value Propositions, Strategic Marketing, Product Knowledge, Promotional Strategies, Market Share, Innovation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Teamwork, Cross-Functional Collaboration, Cross-Functional Team Leadership, Personal Development, Self-Awareness, Leadership, Business Leadership, Active Listening, Empathy, Strategic Leadership, Business Transformation, Crisis Management, Overcoming Obstacles, Adaptability, Decision Making
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Virtual Networking, Network Protocols, Network Planning And Design, Network Security, General Networking, Network Administration, Network Architecture, Network Monitoring, Virtualization, Network Infrastructure, Computer Networking, TCP/IP, Routing Protocols, Network Model, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Visualization, Exploratory Data Analysis, Plot (Graphics), Data Presentation, Ggplot2, R (Software), Statistical Visualization, R Programming, Data Visualization Software, Data Analysis, Scatter Plots, Graphic and Visual Design, Histogram, Tidyverse (R Package), Public Administration, Trend Analysis, Policy Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, PHP (Scripting Language), Web Applications, Data Management, Generative AI, Web Development, ChatGPT, Application Development, Application Security, Microsoft Visual Studio, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Debugging, SQL, User Interface (UI) Design
Intermediate · Guided Project · Less Than 2 Hours