IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Virtual Networking, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Decision Tree Learning, Data Ethics, Regression Analysis, Predictive Modeling, Artificial Intelligence, Machine Learning, Statistical Modeling, Python Programming, Logistic Regression, Deep Learning, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Performance Tuning, Virtualization, Computing Platforms, Virtual Machines, Data Storage Technologies, Cloud Applications, Mainframe Computing, Security Controls, Hardware Architecture, Infrastructure Architecture, Virtual Networking, Artificial Intelligence and Machine Learning (AI/ML), Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Enterprise Application Management, Cloud Applications, Mobile Development Tools, Mobile Security, Identity and Access Management, Microsoft Office, Security Controls, Configuration Management
Intermediate · Course · 1 - 4 Weeks
Erasmus University Rotterdam
Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Case Studies, Social Media Management, Facebook, Policy Analysis, Data Ethics, Leadership, Information Privacy, Stakeholder Analysis
Intermediate · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Investments, Contract Management, Risk Analysis, Finance, Corporate Finance, Risk Management, Sustainable Development, Economics, Public Policies
Beginner · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Policy Analysis, Visionary, Systems Thinking, Innovation, Creative Thinking, Sustainable Development, Sustainable Systems, Social Justice, Case Studies, Cultural Diversity, Critical Thinking, Emerging Technologies
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Patient Communication, Care Coordination, Cultural Diversity, Cultural Sensitivity, Health Care, Healthcare Ethics, Mental Health
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Energy and Utilities, Electrical Systems, Electric Power Systems, Electrical Power, Infrastructure Architecture, Electrical Equipment, Network Planning And Design, Interoperability, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Data Security, Databricks, Data Quality, Microsoft Azure, Data Storage Technologies, Data Storage, Data Transformation, Database Management, Data Processing, Data Cleansing, Data Lakes, Query Languages, Performance Tuning, Data Integration, Data Pipelines, Apache Spark, Encryption, Data Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Design and Product, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks