IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Code Review, GitHub, Git (Version Control System), Version Control, Docker (Software), Software Development Tools, Continuous Integration, Containerization, Bioinformatics, Informatics, Automation, Data Analysis, R Programming
Advanced · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Investment Banking, Financial Services, Banking Services, Insurance, Financial Inclusion, Business Ethics, Banking, Insurance Policies, Underwriting, Financial Analysis, Financial Market, Financial Management, Credit Risk, Retail Banking, Financial Regulation, Bank Regulations, Risk Analysis, Financial Planning, Mobile Banking, Portfolio Management
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Cloud Computing, Cloud Infrastructure, Cloud Platforms, Cloud Solutions, Cloud Development, Cloud Applications, Cloud Services, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Software As A Service, Platform As A Service (PaaS), Scalability
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Business, Corporate Sustainability, Sustainable Design, Systems Thinking, Professional Development, Leadership, Strategic Leadership, Change Management, Professional Networking, Self-Awareness
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Apple software proficiency, Apple iOS, Enterprise Application Management, Apple Hardware proficiency, Application Deployment, Mobile Security, Network Support, Endpoint Security, Cloud Management, Mac OS, Identity and Access Management, System Configuration, Data Security
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Teaching, Interactive Learning, Pedagogy, Lesson Planning, Mathematics Education, Education Software and Technology, Simulations, Arithmetic, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, User Interface (UI), Bootstrap (Front-End Framework), User Interface (UI) Design, Development Environment, Front-End Web Development, Debugging, Web Development Tools, Full-Stack Web Development, Animations, Web Applications, FinTech, Application Development, Javascript, Emerging Technologies, Virtual Machines, Software Testing, Software Development Tools, Computer Programming Tools, Program Development
Intermediate · Specialization · 3 - 6 Months