IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Blockchain, Web Development Tools, Go (Programming Language), Software Development Tools, Application Development, Computer Programming Tools, Development Environment, Software Development, Business Logic, Program Development, Digital Assets, Transaction Processing, FinTech, Virtual Machines, Distributed Computing, Cryptography, Emerging Technologies, Encryption, Business Analysis, Market Dynamics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Content Strategy, Stakeholder Communications, User Experience, UI/UX Strategy, User Experience Design, User Research, User Interface and User Experience (UI/UX) Design, Test Planning, Benchmarking, Data-Driven Decision-Making, Competitive Analysis, Writing, Editing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Persistence, Virtual Networking, Proxy Servers, Key Management, Network Routing, YAML, Application Deployment, Disaster Recovery
Advanced · Course · 3 - 6 Months

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Management, Data Analysis Software, Data Sharing, Data Import/Export
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Data Presentation, ChatGPT, Document Management, Artificial Intelligence, AI Enablement, Problem Solving, Data Analysis, Information Management, Creativity, Data Processing, Automation
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Legal Strategy, Legal Proceedings, Legal Research, Legal Writing, Policy Analysis, Case Studies, Learning Strategies, Economics
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Database Design, Enterprise Architecture, Data Governance, Database Theory, User Research, Stakeholder Engagement, Lean Methodologies, Algorithms, Database Management, Process Mapping, Unified Modeling Language, Process Analysis, Software Architecture, Responsive Web Design, Java, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Structures, Data Ethics
Earn a degree
Degree · 1 - 4 Years

University of Michigan
Skills you'll gain: File I/O, Data Import/Export, Python Programming, Functional Design, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources Management and Planning, Business Process Management, Business Process, Branding, IT Management, Marketing, Talent Management, Brand Management, Business Process Improvement, Technical Management, Business Economics, Strategic Marketing, Operations Management, Leadership Development, Continuous Improvement Process, Market Dynamics, Economics, Economic Development
Beginner · Specialization · 1 - 3 Months