IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Promotional Materials, Marketing Materials, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Content Marketing, Digital Content, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Team Management, Organizational Skills, Project Coordination, Project Management, Workflow Management, Leadership and Management, Document Management, File Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Change Control, Data Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Data Quality, Data Sharing, Information Privacy, Data Analysis, Informed Consent
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Executive Presence, Culture Transformation, Organizational Strategy, Emotional Intelligence, Workplace inclusivity, Conflict Management, Negotiation, Performance Management, Empathy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, User Provisioning, Cloud Security, Azure Active Directory, Data Governance, IT Security Architecture, DevSecOps, Data Management, Security Information and Event Management (SIEM), Identity and Access Management, Microsoft 365, Endpoint Security, Zero Trust Network Access, Role-Based Access Control (RBAC), Multi-Factor Authentication, Authorization (Computing), Hybrid Cloud Computing, Microsoft Copilot, Encryption, Authentications
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Virtual Networking, Cloud Computing Architecture, Cloud Computing, Application Deployment, Network Infrastructure, Virtual Machines, Firewall, Virtual Private Networks (VPN), Network Planning And Design, Network Routing, Cloud Storage, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Data Quality, Data Strategy, AI Enablement, Applied Machine Learning, Exploratory Data Analysis, Machine Learning, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI, Prompt Engineering, LLM Application, Prototyping
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Docker (Software), Cloud Deployment, Containerization, Application Deployment, Scalability, Google Cloud Platform, Node.JS, Server Side, Web Applications
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Discussion Facilitation, Community Organizing, Interactive Learning, Driving engagement, Content Management Systems, System Configuration
Beginner · Guided Project · Less Than 2 Hours