IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fred Hutchinson Cancer Center
Skills you'll gain: Model Evaluation, AI Enablement, AI Product Strategy, AI Security, Artificial Intelligence, Project Design, Goal Setting, Decision Making, Usability Testing, Needs Assessment, Project Planning, Cost Estimation, Resource Planning, Resource Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Social Impact, Initiative and Leadership, Innovation, Social Justice, Community Outreach, Leadership, Compassion, Research, Storytelling, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Scanning, Network Security, Configuration Management, System Configuration, Vulnerability Assessments, Firewall, Linux Commands, Servers, TCP/IP, Network Analysis, Software Versioning
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Serverless Computing, Data Migration, Cloud Engineering, Amazon Elastic Compute Cloud, Cloud Deployment, Cloud Services, Cloud Computing Architecture, Servers, Cloud Platforms, IT Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scatter Plots, Jupyter, Programming Principles, Histogram
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft Office, Pivot Tables And Charts, Excel Macros, Data Presentation, Microsoft 365, Business Intelligence, Data Visualization Software, Productivity Software, Data Visualization, Data Integration, Data Entry, Key Performance Indicators (KPIs), Data Management, Document Management, File Management, Performance Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Security Controls, NIST 800-53, Authorization (Computing), Risk Management Framework, Change Control, Cyber Risk, Security Management, Vulnerability Assessments, Vulnerability Management, Configuration Management, Threat Management, System Monitoring, Security Requirements Analysis, System Implementation, Security Strategy, Cyber Security Assessment, Risk Mitigation, Document Management, Systems Development Life Cycle
Intermediate · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Optimism, Resilience, Personal Development, Self-Awareness, Psychology, Mindfulness, Positive Behavior Support, Human Development, Stress Management, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, Project Estimation, Meeting Facilitation, User Story, Dependency Analysis, Goal Setting, Capacity Management, Cross-Functional Team Leadership, Prioritization, Collaboration, Stakeholder Management, Team Building, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

American Museum of Natural History
Skills you'll gain: Environmental Monitoring, Climate Change Adaptation, Systems Thinking, Climate Change Mitigation, Environment, Environmental Science, Hydrology, Environmental Issue, Physical Science, Data Collection, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks

FAIR Institute
Skills you'll gain: Cyber Risk, Threat Management, Continuous Monitoring, Cyber Security Strategy, Risk Management, Risk Appetite, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Cybersecurity, Business Risk Management, Risk Modeling, Risk Control, Risk Analysis, Governance, Program Implementation, Automation, Benchmarking
Intermediate · Course · 1 - 4 Weeks