IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Scrum Alliance
Skills you'll gain: Culture Transformation, Organizational Change, Business Transformation, Organizational Structure, Agile Product Development, Agile Project Management, Agile Methodology, Agile Software Development, Leadership and Management, Employee Coaching, Strategic Leadership, Organizational Leadership, Coaching, Leadership, Business Leadership, Business Process Improvement, Team Leadership, Organizational Strategy, Business Management, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Dimensionality Reduction, Classification Algorithms, Text Mining, Applied Machine Learning, Statistical Machine Learning, Machine Learning Algorithms, Unstructured Data, Python Programming, Algorithms
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: HVAC, Water Resource Management, Plant Operations and Management, Environmental Management Systems, Thermal Management, Control Systems, Environmental Monitoring, Electric Power Systems
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Relationship Building, Self-Awareness, Personal Development, Finance, Financial Planning, Emotional Intelligence, Behavioral Economics, Economics, Goal Setting, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Case Studies, Capacity Management, Cloud Computing, Resource Management, Cloud Solutions, Process Optimization, Cloud Computing Architecture, Cloud Infrastructure, Cloud Security, Solution Architecture, Analysis, Safety Standards, Compliance Management, Systems Analysis, Google Cloud Platform, Scalability, Microservices, Cryptography
Advanced · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, AI Personalization, Data Ethics, Personally Identifiable Information, Information Privacy, Persona (User Experience), User Research, Multimodal Prompts, Diversity and Inclusion, User Experience Design, Usability, Artificial Intelligence, Accountability, Ethical Standards And Conduct, User Centered Design, Empathy & Emotional Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, OSI Models, General Networking, Computing Platforms, Network Administration, Software-Defined Networking, Computer Networking, Network Routing, Network Engineering, Network Infrastructure, Scripting, Network Protocols, Restful API, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, MITRE ATT&CK Framework, Network Security, Cyber Threat Hunting, Threat Modeling, Threat Detection, Cybersecurity, Threat Management, Cyber Security Assessment, Operating System Administration, Cyber Attacks, Hardening, Intrusion Detection and Prevention, Cyber Engineering, Malware Protection, Vulnerability Management, Vulnerability Assessments, Incident Response, Network Monitoring, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, Social Media Management, Social Media Content, Instagram, Social Media Marketing, Social Media Strategy, Keyword Research, Content Creation, Scheduling, Target Market, Driving engagement, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Video Game Development, Game Design, Animation and Game Design, Computer Programming, Data Structures, General Mathematics, Computer Graphics, Arithmetic, Trigonometry, Graphing, Linear Algebra, Geometry, Advanced Mathematics, Applied Mathematics, Algorithms
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Process Analysis, Web Analytics, Dashboard, Process Design, Customer experience improvement, Driving engagement, Process Improvement and Optimization, User Feedback, Marketing Analytics, Customer Insights, Customer Analysis, Key Performance Indicators (KPIs), Analysis, Business Metrics, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks