IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Sales Presentation, Data Centers, Customer Insights, Interviewing Skills, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Strategy, Strategic Leadership, Business Strategy, Business Planning, Operations, Financial Forecasting, Organizational Change, Sales Strategy, Revenue Management, Financial Analysis, Business Modeling, Business Transformation, Financial Planning, Profit and Loss (P&L) Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Leadership, Organizational Change
Mixed · Course · 1 - 4 Weeks

Yale University
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, AI Workflows, Organizational Leadership, Data Ethics, Team Leadership, Management Training And Development, Business Ethics, Innovation, Artificial Intelligence, Team Performance Management, Virtual Teams, Telecommuting, Adaptability, Ethical Standards And Conduct, Collaboration, Internal Communications, Culture Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Finance, Business Strategy, Key Performance Indicators (KPIs), Proposal Writing, Organizational Strategy, Return On Investment, Business Metrics, Capital Budgeting, Decision Making
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Performance Management, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Network Administration, Network Routing, Wide Area Networks, Network Monitoring, Disaster Recovery, Virtual Networking, Performance Tuning, General Networking, Network Engineering, Infrastructure Security, Computer Networking, Local Area Networks
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Security, Network Administration, Infrastructure Security, Ansible, Firewall, Security Controls, Wireless Networks, Network Monitoring, Computer Networking, Identity and Access Management, Network Protocols, Authorization (Computing), Scripting, Authentications, Automation, Test Planning, Encryption, Data Modeling
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Canva (Software), Animations, Graphic Design, Collaborative Software, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Multimedia, User Accounts
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Data Storytelling, Data Presentation, Data Visualization Software, Statistical Visualization, Histogram, Scatter Plots, Business Analytics, Marketing Analytics
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Agile Methodology, Agile Project Management, Project Implementation, Prioritization, Project Coordination, Stakeholder Analysis, Project Planning, Kanban Principles, Simulation and Simulation Software, Case Studies, Project Management, Team Oriented, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Transaction Processing, File I/O, Data Access, Data Persistence, Stored Procedure, SQL, Data Integrity, Databases, Secure Coding
Intermediate · Course · 1 - 4 Weeks