IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Transaction Processing, File I/O, Data Access, Data Persistence, Stored Procedure, SQL, Data Integrity, Databases, Secure Coding
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Health Equity, Behavioral Economics, Digital Transformation, Consumer Behaviour, Business Modeling
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Development, Integrated Development Environments, Code Review, Software Development, AI Enablement, Debugging, Web Development Tools, JavaScript Frameworks, Web Development, Artificial Intelligence, React.js, Context Management, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Firewall, Zero Trust Network Access, Linux Administration, Network Security, Security Strategy, Remote Access Systems, Linux, Security Controls, Unix, Ubuntu, Systems Administration, System Configuration
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Simulations, Education Software and Technology, Computer Programming Tools, Computational Thinking, No-Code Development, Program Development, Computer Programming, UI Components, Pedagogy
Advanced · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Artificial Intelligence, Large Language Modeling, Embeddings, Text Mining, Generative AI, Natural Language Processing, Python Programming, Application Programming Interface (API), Scripting
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Javascript, Event-Driven Programming, HTML and CSS, Application Deployment, Web Development, Full-Stack Web Development, Scripting, Programming Principles, GitHub, Application Development, Object Oriented Programming (OOP), User Interface (UI) Design, Data Validation, Data Structures
Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Media and Communications, Peer Review, Research, Cultural Responsiveness, Social Impact, Social Sciences, Investigation, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Learning Management Systems, Digital pedagogy, Teamwork, Collaboration, Classroom Management, Creative Problem-Solving, Innovation, Creativity, Motivational Skills
Beginner · Course · 1 - 4 Weeks