IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Team Building, Project Controls, Project Scoping, Agile Project Management, Project Management, Risk Management, Sprint Planning, Team Leadership, Project Implementation, Requirements Management, Stakeholder Management, Stakeholder Communications, Lean Methodologies, Design Thinking
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Prioritization, Productivity, Time Management, Professional Development, Personal Development, Stress Management, Strategic Prioritization, Organizational Skills, Calendar Management, Business Priorities, Scheduling, Composure, Business Strategy, Decision Making, Data-Driven Decision-Making
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

University of Glasgow
Skills you'll gain: Media and Communications, Peer Review, Research, Cultural Responsiveness, Social Impact, Social Sciences, Investigation, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Intelligence, Large Language Modeling, Embeddings, Text Mining, Generative AI, Natural Language Processing, Python Programming, Application Programming Interface (API), Scripting
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Virtual Machines, Cloud API, Web Servers, Natural Language Processing, Live Streaming
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Cascading Style Sheets (CSS), HTML and CSS, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unit Testing, Code Review, Software Development Tools, Test Automation, Software Documentation, Maintainability, Web Applications, Application Development, Generative AI, Software Development, Jest (JavaScript Testing Framework), Javascript, ChatGPT, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Oracle Databases, Operational Databases, Scalability, Database Management, Performance Tuning, Database Management Systems, Database Architecture and Administration, System Monitoring
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Rust (Programming Language), Command-Line Interface, Package and Software Management, Programming Principles, Secure Coding, Software Development, Computer Programming, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Authentications, Hardening, Key Management, Data Security, Cloud Security, Security Management, Security Controls, Encryption, Authorization (Computing), Identity and Access Management, Data Management, Server Administration, System Configuration, Servers, Configuration Management, Database Management, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks