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Communication Skills Courses

Communication skills courses can help you learn effective verbal and nonverbal communication, active listening, persuasive speaking, and conflict resolution techniques. You can build skills in crafting clear messages, adapting your communication style to different audiences, and using feedback constructively. Many courses introduce tools like presentation software, video conferencing platforms, and collaboration apps, which enhance your ability to convey ideas and engage with others in various settings.


Popular Communication Skills Courses and Certifications


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    U

    University of Colorado Boulder

    Ombudsman: A Unique Role in Dispute Resolution

    Skills you'll gain: Mediation, Trustworthiness, Employee Assistance Programs, Conflict Management, Interpersonal Communications, Discussion Facilitation, Organizational Development, Negotiation, Leadership, Business Ethics, Problem Solving, Emotional Intelligence, Communication, Active Listening, Governance Risk Management and Compliance, Decision Making, Strategic Decision-Making, Change Management, Strategic Thinking, Critical Thinking

    Beginner · Course · 1 - 3 Months

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    C

    Coursera

    Collaborate Seamlessly

    Skills you'll gain: Collaboration, Team Building, Project Coordination, Teamwork, Team Management, Workflow Management, Internal Communications, Delegation Skills, Communication Strategies, Resource Allocation

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Introduction to Marketing

    Skills you'll gain: Branding, Marketing, Strategic Marketing, Go To Market Strategy, Brand Strategy, Marketing Strategy and Techniques, Customer Insights, Target Market, Customer experience strategy (CX), Marketing Communications, Marketing Analytics, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
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    13K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Intuit

    Bookkeeping basics

    Skills you'll gain: Bookkeeping, Ledgers (Accounting), Accounting, Financial Statements, General Accounting, Transaction Processing, Balance Sheet, Income Statement, Accounting Software, Ethical Standards And Conduct, Cash Flows

    4.6
    Rating, 4.6 out of 5 stars
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    6.6K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    HRCI

    HRCI Human Resource Associate

    Skills you'll gain: Talent Acquisition, Training and Development, Compensation and Benefits, Training Programs, Recruitment, Employee Training, Full Cycle Recruitment, Job Analysis, Employee Performance Management, Compensation Management, Performance Appraisal, Job Evaluation, Developing Training Materials, Compensation Strategy, Performance Management, Human Resource Policies, Compliance Management, Regulatory Compliance, Employee Relations, Business Continuity Planning

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    3.2K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • A

    Amazon Web Services

    AWS Cloud Technology Consultant

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, Cloud Computing, Generative AI, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    7K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Web Design for Everybody: Basics of Web Development & Coding

    Skills you'll gain: Wireframing, Responsive Web Design, HTML and CSS, Web Content Accessibility Guidelines, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design, Browser Compatibility, Javascript, Bootstrap (Front-End Framework), Web Design and Development, Debugging, Front-End Web Development, User Interface (UI), Verification And Validation, Web Development, Interactive Design, Event-Driven Programming, Usability, User Interface (UI) Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    35K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Stay Ahead of the AI Curve

    Skills you'll gain: AI Enablement, Strategic Thinking, Technology Roadmaps, AI Workflows, Generative AI, Analysis

    4.8
    Rating, 4.8 out of 5 stars
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    6K reviews

    Beginner · Course · 1 - 4 Weeks

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    Madecraft

    Using Feedback to Drive Performance

    Skills you'll gain: Active Listening, Constructive Feedback, Performance Management, Team Leadership, Leadership, Disciplinary Procedures, Employee Performance Management, Leadership Development, De-escalation Techniques, People Development, Performance Analysis, Employee Coaching, Emotional Intelligence, Communication Strategies, Coaching, Conflict Management, Communication, Root Cause Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Amazon Web Services

    AWS Cloud Solutions Architect

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Solution Architecture, Data Visualization, Cloud Storage, Data Architecture, Cloud Computing Architecture, API Gateway, Software Architecture

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    7K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Microsoft

    Work Smarter with Microsoft Word

    Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Web Content Accessibility Guidelines, Peer Review

    4.7
    Rating, 4.7 out of 5 stars
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    2.4K reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular communication skills courses

  • Ombudsman: A Unique Role in Dispute Resolution: University of Colorado Boulder
  • Collaborate Seamlessly: Coursera
  • Customer Service: Logical Operations
  • Introduction to Marketing: University of Pennsylvania
  • Bookkeeping basics: Intuit
  • HRCI Human Resource Associate: HRCI
  • AWS Cloud Technology Consultant: Amazon Web Services
  • Web Design for Everybody: Basics of Web Development & Coding: University of Michigan
  • Stay Ahead of the AI Curve: Google
  • Using Feedback to Drive Performance: Madecraft

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