IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Stakeholder Communications, Slack (Software), Stakeholder Engagement, Project Management Software, Email Automation, Stakeholder Analysis, AI Personalization, Project Coordination, Drive Engagement, Communication Strategies, Strategic Communication, Workflow Management, Customer Engagement, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Data Collection, Marketing Effectiveness, Marketing, Marketing Management, Business Metrics, Performance Metric, Performance Measurement, Data Capture, Key Performance Indicators (KPIs), Data Entry, Workflow Management, Data Compilation, Data Maintenance, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Financial Statement Analysis, Revenue Recognition, Financial Analysis, Inventory Accounting, Income Statement, Balance Sheet, Budgeting, Financial Reporting, Management Accounting, Capital Budgeting, Asset Management, Accounting, Cost Accounting, Cash Flows, Generally Accepted Accounting Principles (GAAP), Financial Management
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months

Chris Croft Training
Skills you'll gain: Overcoming Objections, Influencing, Rapport Building, Persuasive Communication, Relationship Building, Assertiveness, Communication, Interpersonal Communications, Social Skills, Negotiation, Emotional Intelligence, Active Listening, Leadership and Management, Adaptability, Business Leadership
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Amazon Web Services, Software Development, Configuration Management, Java
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Statistics, Probability & Statistics, Data Analysis, Data Literacy, Data Collection, Unsupervised Learning, Text Mining, Business Analytics, Statistical Inference, Probability, Exploratory Data Analysis, Predictive Modeling, Data-Driven Decision-Making, Data Science, Deep Learning, Machine Learning, Machine Learning Methods, Data Visualization, Business Communication, Communication
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Usability, Software Development Methodologies, Software Design, Microsoft Development Tools, Databases, Debugging, Data Validation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Large Language Modeling, Google Gemini, Prompt Engineering, LLM Application, Generative AI
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Literacy, Technology Strategies, Grammar, English Language, Language Competency, digital literacy, Language Learning, Vocabulary, Innovation
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning
Beginner · Specialization · 3 - 6 Months