• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Communication

Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • P

    Packt

    Microsoft Word 365 for Beginners

    Skills you'll gain: Microsoft 365, Document Management, Collaborative Software, Microsoft Office, Microsoft Teams, File Management, Data Entry, Content Management, Cloud Storage, Real Time Data

    Beginner · Course · 3 - 6 Months

  • B

    Board Infinity

    Sales Strategies: Mastering Complex Sales

    Skills you'll gain: Overcoming Objections, Sales Pipelines, Consultative Selling, Account Strategy, Sales Presentation, Account Management, Sales Training, Storytelling, Sales Development, B2B Sales, Sales Process, Persuasive Communication, Active Listening, Sales, Sales Territory Management, Product Demonstration, Sales Strategy, Sales Management, Price Negotiation, Revenue Management

    Beginner · Specialization · 1 - 3 Months

  • P

    Packt

    AI-Enhanced Scrum Master – Smarter Agile Automation

    Skills you'll gain: Prompt Engineering, Generative AI, Microsoft Copilot, Scrum (Software Development), AI Enablement, Backlogs, AI Workflows, Responsible AI, Sprint Retrospectives, User Story, Anthropic Claude, Jira (Software), Sprint Planning, Agile Methodology, ChatGPT, Productivity Software, Prioritization

    Intermediate · Course · 1 - 3 Months

  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    Beginner · Specialization · 3 - 6 Months

  • Status: Trending in AI
    Trending in AI
    I

    IBM

    AI Foundations for Everyone

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, IBM Cloud, AI Workflows, No-Code Development, Machine Learning Software, Model Deployment, Natural Language Processing, Machine Learning, Artificial Intelligence, Self Service Technologies, Application Deployment, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Robotics, Deep Learning, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    35K reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Connect Tools Easily

    Skills you'll gain: Workflow Management, Project Management Software, Productivity Software, Business Workflow Analysis, Data Integration, Systems Integration, Cloud-Based Integration, Process Improvement, Process Optimization, Application Programming Interface (API)

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Reading Financial Reports for Dummies

    Skills you'll gain: Financial Statement Analysis, Annual Reports, Financial Accounting, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Balance Sheet, Cash Flows, Financial Analysis, Income Statement, Sarbanes Oxley Act (SOX) Compliance, Accounting, Tax Compliance, Revenue Recognition, Tax, Accrual Accounting, Market Liquidity, Fraud detection, Depreciation, Investment Management

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Visualize and Correlate Data

    Skills you'll gain: Marketing Analytics, Marketing Budgets, Dashboard, Regression Analysis, Marketing Effectiveness, Data-Driven Decision-Making, Analytics, Statistical Analysis, Statistical Methods, Marketing Strategies, Data Analysis, Return On Investment, Data Visualization, Data Storytelling, Marketing Channel, Budgeting

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Understand Human Resource Management Fundamentals

    Skills you'll gain: Human Resource Strategy, Employee Performance Management, Workforce Planning, Human Resources, Talent Management, Performance Review, Human Resources Management and Planning, Employee Engagement, Talent Acquisition, Workplace inclusivity, Succession Planning, Employee Training, Diversity and Inclusion, Leadership Development

    Beginner · Course · 1 - 4 Weeks

  • S

    Salesforce

    Sales and CRM Overview

    Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Yelp Marketing: Organic Yelp Ranking & Ads For Local Search

    Skills you'll gain: Growth Strategies, Advertising Campaigns, Marketing Strategies, Search Engine Marketing, Advertising, Marketing, Facebook, Instagram, Online Advertising, Digital Advertising, Lead Generation, Customer Engagement

    Mixed · Course · 1 - 4 Weeks

  • A

    AI CERTs

    Sales with AI

    Skills you'll gain: Responsible AI, Sales Strategy, Sales Management, Sales Development, Sales, Sales Process, Sales Pipelines, Customer Relationship Management, AI Enablement, B2B Sales, AI Personalization, Sales Presentation, Lead Generation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Data-Driven Decision-Making, Generative AI Agents, Forecasting

    Intermediate · Course · 1 - 3 Months

1…115116117…834

In summary, here are 10 of our most popular business communication courses

  • Microsoft Word 365 for Beginners: Packt
  • Sales Strategies: Mastering Complex Sales: Board Infinity
  • AI-Enhanced Scrum Master – Smarter Agile Automation: Packt
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • AI Foundations for Everyone: IBM
  • Connect Tools Easily: Coursera
  • Reading Financial Reports for Dummies: John Wiley & Sons
  • Visualize and Correlate Data: Coursera
  • Understand Human Resource Management Fundamentals: EDUCBA
  • Sales and CRM Overview: Salesforce

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok