IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Data Strategy, Metadata Management, Records Management, Data Governance, Data Integrity, Data Literacy, Information Privacy, Version Control
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, Scientific Methods, Mathematics Education, Governance
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Financial Statements, Financial Statement Analysis, Financial Reporting, Financial Accounting, Accounting, Equities, Asset Management, Accounts Receivable, Accounts Payable
Beginner · Course · 1 - 4 Weeks

McMaster University
Skills you'll gain: Precision Medicine, Molecular Biology, Bioinformatics, Pharmacology, Medical Science and Research, Biotechnology, Biochemistry, Laboratory Techniques, Healthcare Ethics, Science and Research
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Epidemiology, Infectious Diseases, Exploratory Data Analysis, Public Health, Program Management, Model Evaluation, Data Analysis Software, Data Management, Decision Support Systems
Advanced · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Ancient History, Art History, Architectural Design, Civil and Architectural Engineering, Social Studies, Architecture and Construction, World History, Physical Science, Cultural Diversity, General Science and Research
Beginner · Course · 1 - 3 Months

The Pennsylvania State University
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Microbiology, Public Health, Pathology, Immunology, Preventative Care, Sanitation, Social Determinants Of Health, Social Sciences, Community Health, Molecular, Cellular, and Microbiology, Medical Science and Research, Biology, Drug Development, Social Network Analysis, Case Studies
Mixed · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Autism Spectrum Disorders, Patient Evaluation, Patient Communication, Parent Communication, Child Development, Psychiatric Assessments, Clinical Assessment, Pediatrics, Family Support, Psychiatry, Working With Children, Mental Health Diseases and Disorders, Patient Observation
Intermediate · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Innovation, Proactivity, Strategic Thinking, Creative Thinking, Optimism, Systems Thinking, Trend Analysis, Creativity, Professional Development, Leadership, Collaboration, Analysis, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Logistics Management, Supplier Management, Inventory Management System, Corporate Sustainability, Coordination, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Care, Clinical Assessment, Primary Care, Psychosocial Assessments, Maternal Health, Health Assessment, Public Health and Disease Prevention, Patient-centered Care, Behavioral Health, Obstetrics And Gynecology, Gynecology, Community Health, Health Technology, Cultural Diversity, Health Policy, Safety and Security
Beginner · Course · 1 - 4 Weeks