
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
Intermediate · Specialization · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Business Transformation, Entrepreneurship, Emerging Technologies, Innovation, Knowledge Transfer, Business Strategies, Business Modeling, Strategic Decision-Making, Network Model, Product Planning
Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Post-Production, Open Source Technology, Media Production, Musical Composition, Music History, Aesthetics, Collaborative Software, Data Sharing, Creativity, Digital Publishing, Software Installation, Editing, Content Creation, Computer Programming Tools
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Entrepreneurship, Promotional Strategies, Business Modeling, Business Leadership, Content Creation, Innovation, Digital Content, Digital Transformation, Market Opportunities, Entrepreneurial Finance, Business Economics, Intellectual Property, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Business, Market Analysis, Public Policies, International Finance, Market Trend, Consumer Behaviour, Policy Analysis, Supply And Demand, Decision Making
Beginner · Course · 1 - 4 Weeks

London Business School
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Digital Transformation, Resilience, Sustainable Development, Operational Risk, Leadership Development, Business Transformation, Business Continuity, Team Motivation, Corporate Strategy, AI Enablement, Business Ethics, Artificial Intelligence and Machine Learning (AI/ML), Organizational Change, Technology Strategies, Leadership Studies, Organizational Leadership, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Brand Management, Brand Marketing, Intellectual Property, Arbitration, Contract Negotiation, Client Services, Recruitment, Talent Recruitment, Insurance, Relationship Management, Financial Planning, Case Studies
Beginner · Course · 1 - 3 Months

Sciences Po
Skills you'll gain: International Relations, World History, Diplomacy, Socioeconomics, Political Sciences, Social Sciences, Cultural Diversity, Economic Development, Sociology, Economics, Governance
Beginner · Course · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Social Skills, Verbal Communication Skills, Leadership, Emotional Intelligence, Communication, Leadership Development, Leadership and Management, Team Leadership, Business Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Team Building, Interpersonal Communications, Communication Strategies, Industrial and Organizational Psychology, People Development, Non-Verbal Communication, Coaching, Cognitive flexibility, Goal Setting
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Pedagogy, Art History, Social Sciences, Socioeconomics, Public Policies, Liberal Arts, Social Impact, Creativity, Performing Arts, Media and Communications, Cultural Diversity
Mixed · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Climate Change Adaptation, Water Resources, Water Sustainability, Sustainable Development, Environmental Policy, Water Resource Management, Environmental Science, Environment, Natural Resource Management, Socioeconomics, Vulnerability, Governance
Beginner · Course · 1 - 3 Months