IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

National Taiwan University
Skills you'll gain: 3D Modeling, SketchUp (3D Modeling Software), Software Installation, Visualization (Computer Graphics)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Cloud Storage, Version Control, Encryption, Data Storage, Data Encryption Standard
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Data Ethics, Data Analysis, Social Sciences, Bayesian Statistics, Machine Learning Algorithms, Policy Analysis
Beginner · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation
Mixed · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Pedagogy, Communication Strategies, Teaching, Instructional Strategies, Classroom Management, Student Engagement, Professional Development, Self-Awareness, Cultural Diversity
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Financial Statements, Management Accounting, Performance Measurement, Income Statement, Financial Statement Analysis, Cost Accounting, Capacity Management, Financial Reporting, Asset Management, Organizational Strategy, Performance Analysis, Financial Accounting, Financial Analysis, Budgeting, Operational Analysis, Business Metrics, Accounting, Budget Management, Small Business Accounting
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Self-Awareness, Leadership, Interpersonal Communications, Emotional Intelligence, Active Listening, Communication, Empathy & Emotional Intelligence, Constructive Feedback, Culture
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Classroom Management, Teaching, Instructional Strategies, Student Engagement, Psychiatric Assessments, Parent Communication, Behavior Management, Positive Behavior Support, Working With Children, Clinical Assessment, Mental Health Diseases and Disorders, Treatment Planning, Diagnostic Tests, Child Development, Planning, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Social Media Management, Social Media, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Campaigns, Digital Media Strategy, Paid media, Pay Per Click Advertising, Content Creation, Customer Retention, Search Engine Optimization, Presentations, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Product Knowledge, Contract Management, Collaborative Software, Kanban Principles
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Other Programming Languages, Software Design, Ruby (Programming Language), Programming Principles, Data Structures, Software Architecture, Computer Programming, Functional Design, Debugging
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Artificial Intelligence, Psychology, Human Learning, Anthropology, Human Factors, Science and Research, Robotics
Mixed · Course · 1 - 3 Months