• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • W

    West Virginia University

    Account Management & Sales Force Design

    Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Strategic Planning, Sales Training, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales, Purchasing, Compensation Management, Goal Setting, Recruitment

    ā˜… 4.5 (309) Ā· Mixed Ā· Course Ā· 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • U

    Universidad Austral

    Negociación 4.0

    Skills you'll gain: Negotiation, Conflict Management, Communication, Coaching, Collaboration, Personal Attributes, Emotional Intelligence

    ā˜… 4.7 (859) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Category: Preview
    Preview
  • O

    Olay

    Cosmetic Product Development

    Skills you'll gain: Ideation, Market Analysis, Feasibility Studies, Performance Testing, Customer Insights, Good Manufacturing Practices, Supply Management, Process Optimization, Quality Control

    ā˜… 4.8 (77) Ā· Beginner Ā· Course Ā· 1 - 3 Months

    Status: Free Trial
    Free Trial
  • U

    University of Colorado Boulder

    Probability Foundations for Data Science and AI

    Skills you'll gain: Probability, Probability & Statistics, Probability Distribution, Bayesian Statistics, Sampling (Statistics), Data Analysis, Correlation Analysis, Statistical Analysis, Applied Mathematics, Data Collection

    ā˜… 4.5 (291) Ā· Intermediate Ā· Course Ā· 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Build toward a degree
    Build toward a degree
  • S

    STARWEAVER

    Hospitality Luxury Brand Management

    Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Marketing, Brand Strategy, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation

    ā˜… 4.4 (174) Ā· Intermediate Ā· Course Ā· 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • E

    ESSEC Business School

    Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Discussion Facilitation, Employee Relations, International Relations

    ā˜… 4.7 (859) Ā· Intermediate Ā· Course Ā· 1 - 3 Months

    Status: Free Trial
    Free Trial
  • U

    Universidad Nacional Autónoma de México

    Administración para obtener resultados

    Skills you'll gain: Organizational Strategy, Strategic Planning, Business Planning, Quality Management, Performance Measurement, Business Strategies, Key Performance Indicators (KPIs), Business Strategy, Quality Improvement, Performance Metric, Performance Analysis, Strategic Decision-Making, Organizational Effectiveness, Business Management, Continuous Improvement Process, Goal Setting

    ā˜… 4.8 (669) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • V

    Vanderbilt University

    Claude Code: Software Engineering with Generative AI Agents

    Skills you'll gain: Claude Code, Anthropic Claude, Multimodal Prompts, Prompt Engineering, Prompt Patterns, Generative AI Agents, AI Orchestration, Context Engineering, Code Reusability, AI Workflows, Software Development, Generative AI, Software Quality Assurance, Software Development Life Cycle, Automation, Artificial Intelligence, Software Architecture, Software Testing, Software Design, Software Development Methodologies

    ā˜… 4.7 (168) Ā· Beginner Ā· Course Ā· 1 - 3 Months

    Status: Free Trial
    Free Trial
  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    ā˜… 4.6 (374) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • U

    University of Illinois Urbana-Champaign

    Exploring and Producing Data for Business Decision Making

    Skills you'll gain: Statistical Inference, Business Analytics, Descriptive Statistics, Sampling (Statistics), Statistics, Data-Driven Decision-Making, Data Analysis, Statistical Reporting, Data Presentation, Quantitative Research, Analytical Skills, Statistical Analysis, Statistical Methods, Descriptive Analytics, Microsoft Excel, Exploratory Data Analysis, Probability & Statistics, Estimation, Statistical Visualization, Decision Making

    ā˜… 4.8 (1K) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • G

    Google

    Organize Projects and Measure Productivity with Scrum

    Skills you'll gain: Data-Driven Decision-Making, Project Performance, Product Improvement

    ā˜… 4.8 (49) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • U

    Universidade de SĆ£o Paulo

    Criação de Startups: Como desenvolver negócios inovadores

    Skills you'll gain: Market Analysis, Entrepreneurship, Market Opportunities, Market Research, User Feedback, Business Modeling, User Research, New Product Development, Marketing, Product Development, Business Planning, Digital Marketing, New Business Development, Innovation, Business Development, Business Strategies, Ideation, Scalability, Entrepreneurial Finance, Business Strategy

    ā˜… 4.8 (614) Ā· Beginner Ā· Course Ā· 1 - 3 Months

    Category: Preview
    Preview
1…137138139…576

In summary, here are 10 of our most popular process improvement courses

  • Account Management & Sales Force Design:Ā West Virginia University
  • Negociación 4.0:Ā Universidad Austral
  • Cosmetic Product Development:Ā Olay
  • Probability Foundations for Data Science and AI:Ā University of Colorado Boulder
  • Hospitality Luxury Brand Management:Ā STARWEAVER
  • Mediation and Conflict Resolution:Ā ESSEC Business School
  • Administración para obtener resultados:Ā Universidad Nacional Autónoma de MĆ©xico
  • Claude Code: Software Engineering with Generative AI Agents:Ā Vanderbilt University
  • Introduction to Customer Service:Ā CVS Health
  • Exploring and Producing Data for Business Decision Making:Ā University of Illinois Urbana-Champaign

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrackĀ® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
Ā© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok