Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of California, Irvine
Skills you'll gain: Goal Setting, Smart Goals, Professional Networking, Management Training And Development, Business Management, Staff Management, Leadership and Management, Operations Management, People Management, Business Administration, Relationship Building, Strategic Planning, Leadership Development, Business Planning, Customer Service, Organizational Leadership, Organizational Strategy, Leadership
★ 4.6 (4K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Intercultural Competence, Business Writing, Business Correspondence, Writing, Oral Expression, Verbal Communication Skills, Tactfulness, Cultural Responsiveness, Sales Development, Cultural Diversity, Empathy, Professional Development, Active Listening, Concision, Rapport Building, Social Skills, Professionalism, Constructive Feedback, Communication, Proactivity
★ 4.7 (71) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
★ 4.6 (483) · Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Responsible AI, AI Workflows, AI literacy, Workflow Management, Microsoft 365, Business Workflow Analysis, Decision Intelligence, Data Loss Prevention, Microsoft Teams, Data Ethics, Productivity Software, Data Validation, Legal Risk, Verification And Validation, Accountability, Auditing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Working Capital, Accounts Receivable, Cash Management, Accounts Payable and Receivable, Cash Flows, Accounts Payable, Operations Management, Inventory Control, Fiscal Management, Asset Management, Finance, Operational Analysis, Financial Analysis, Securities (Finance), Cost Estimation
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Talent Management, Talent Pipelining, People Development, Performance Appraisal, Employee Onboarding, Employee Performance Management, Workforce Development, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, New Hire Orientations, Recruitment Strategies, Coaching, Performance Measurement, Full Cycle Recruitment, Recruitment, Employee Engagement
★ 4.6 (2.8K) · Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Blockchain, FinTech, Risk Modeling, Portfolio Risk, Entrepreneurial Finance, Financial Market, Business Valuation, Risk Management, Excel Formulas, Market Data, Emerging Technologies, Cryptography, Risk Analysis, Fundraising and Crowdsourcing, Law, Regulation, and Compliance, Financial Analysis, Entrepreneurship, Finance, Microsoft Excel
★ 4.5 (1.5K) · Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
★ 4.7 (3.3K) · Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Agentic systems, ChatGPT, Generative AI Agents, AI Orchestration, Prompt Patterns, Agentic Workflows, OpenAI API, LLM Application, AI literacy, AI Enablement, AI Workflows, AI powered creativity, Generative AI, Artificial Intelligence, Tool Calling, Large Language Modeling, AI Security, Business Logic, File I/O
★ 4.8 (8.6K) · Beginner · Specialization · 3 - 6 Months

Pearson
Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Deductive Reasoning, Decision Making, Decision Intelligence, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: International Finance, Capital Budgeting, Corporate Finance, General Finance, Finance, Financial Policy, Equities, Financial Market, Corporate Strategy, Financial Management, Return On Investment, Risk Management, Risk Analysis
Beginner · Course · 1 - 4 Weeks