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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • U

    University of California, Irvine

    Fundamentals of Management

    Skills you'll gain: Goal Setting, Smart Goals, Professional Networking, Management Training And Development, Business Management, Staff Management, Leadership and Management, Operations Management, People Management, Business Administration, Relationship Building, Strategic Planning, Leadership Development, Business Planning, Customer Service, Organizational Leadership, Organizational Strategy, Leadership

    4.6 stars, 4K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (4K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Salesforce

    Practical Guide to Navigating Professional Relationships

    Skills you'll gain: Intercultural Competence, Business Writing, Business Correspondence, Writing, Oral Expression, Verbal Communication Skills, Tactfulness, Cultural Responsiveness, Sales Development, Cultural Diversity, Empathy, Professional Development, Active Listening, Concision, Rapport Building, Social Skills, Professionalism, Constructive Feedback, Communication, Proactivity

    4.7 stars, 71 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (71) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Customer Journey Mapping 

    Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

    4.6 stars, 483 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (483) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Generative AI and Copilot Foundations

    Skills you'll gain: Generative AI, Microsoft Copilot, Responsible AI, AI Workflows, AI literacy, Workflow Management, Microsoft 365, Business Workflow Analysis, Decision Intelligence, Data Loss Prevention, Microsoft Teams, Data Ethics, Productivity Software, Data Validation, Legal Risk, Verification And Validation, Accountability, Auditing

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Working Capital and Inventory Management

    Skills you'll gain: Working Capital, Accounts Receivable, Cash Management, Accounts Payable and Receivable, Cash Flows, Accounts Payable, Operations Management, Inventory Control, Fiscal Management, Asset Management, Finance, Operational Analysis, Financial Analysis, Securities (Finance), Cost Estimation

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Michigan

    Managing Talent

    Skills you'll gain: Talent Management, Talent Pipelining, People Development, Performance Appraisal, Employee Onboarding, Employee Performance Management, Workforce Development, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, New Hire Orientations, Recruitment Strategies, Coaching, Performance Measurement, Full Cycle Recruitment, Recruitment, Employee Engagement

    4.6 stars, 2.8K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (2.8K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Duke University

    Entrepreneurial Finance: Strategy and Innovation

    Skills you'll gain: Financial Modeling, Blockchain, FinTech, Risk Modeling, Portfolio Risk, Entrepreneurial Finance, Financial Market, Business Valuation, Risk Management, Excel Formulas, Market Data, Emerging Technologies, Cryptography, Risk Analysis, Fundraising and Crowdsourcing, Law, Regulation, and Compliance, Financial Analysis, Entrepreneurship, Finance, Microsoft Excel

    4.5 stars, 1.5K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (1.5K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Achieving Personal and Professional Success

    Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism

    4.7 stars, 3.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (3.3K) · Beginner · Specialization · 3 - 6 Months

    Category: Bestseller
    Bestseller
    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    AI Agents and Agentic AI in Python: Powered by Generative AI

    Skills you'll gain: Prompt Engineering, Agentic systems, ChatGPT, Generative AI Agents, AI Orchestration, Prompt Patterns, Agentic Workflows, OpenAI API, LLM Application, AI literacy, AI Enablement, AI Workflows, AI powered creativity, Generative AI, Artificial Intelligence, Tool Calling, Large Language Modeling, AI Security, Business Logic, File I/O

    4.8 stars, 8.6K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (8.6K) · Beginner · Specialization · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • P

    Pearson

    The Impact of One’s Self

    Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Deductive Reasoning, Decision Making, Decision Intelligence, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Dividends and International Finance

    Skills you'll gain: International Finance, Capital Budgeting, Corporate Finance, General Finance, Finance, Financial Policy, Equities, Financial Market, Corporate Strategy, Financial Management, Return On Investment, Risk Management, Risk Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular business communication courses

  • Fundamentals of Management: University of California, Irvine
  • Practical Guide to Navigating Professional Relationships: Salesforce
  • Microsoft Customer Journey Mapping : Microsoft
  • CVS Health Retail Customer Service: CVS Health
  • Generative AI and Copilot Foundations: Microsoft
  • Working Capital and Inventory Management: Pearson
  • Managing Talent: University of Michigan
  • Entrepreneurial Finance: Strategy and Innovation: Duke University
  • Achieving Personal and Professional Success: University of Pennsylvania
  • AI Agents and Agentic AI in Python: Powered by Generative AI: Vanderbilt University

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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