• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • I

    IESE Business School

    Claves para Gestionar Personas

    Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, Human Resource Strategy, Human Capital, Human Resources, People Management, Job Evaluation, Talent Management, People Development, Compensation Management, Compensation and Benefits, Compensation Strategy, Compensation Analysis, Workforce Management, Recruitment, Talent Recruitment, Employee Performance Management, Performance Appraisal, Leadership, Persona (User Experience)

    ★ 4.8 (2.4K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    Universidad Nacional Autónoma de México

    Administración para obtener resultados

    Skills you'll gain: Organizational Strategy, Strategic Planning, Business Planning, Quality Management, Performance Measurement, Business Strategies, Key Performance Indicators (KPIs), Business Strategy, Quality Improvement, Performance Metric, Performance Analysis, Strategic Decision-Making, Organizational Effectiveness, Business Management, Continuous Improvement Process, Goal Setting

    ★ 4.8 (669) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    ★ 4.6 (374) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • U

    University of Pennsylvania

    Management Fundamentals

    Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Human Capital, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Organizational Leadership, Organizational Development, Diversity Equity and Inclusion Initiatives, Compensation Management, Compensation and Benefits, Job Analysis, Recruitment, Change Management, Constructive Feedback

    ★ 4.7 (532) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • U

    University of Maryland, College Park

    PMP Exam Prep Certification Training

    Skills you'll gain: Team Performance Management, Project Management, Compliance Management, Agile Software Development, Management Training And Development, Strategic Decision-Making, Expectation Management, Drive Engagement, Plan Execution, Milestones (Project Management), Stakeholder Analysis, Resource Management, People Development, Governance Risk Management and Compliance, Risk Management, Technical Management, Change Control, Project Planning, Project Schedules, Technical Documentation

    ★ 4.6 (287) · Beginner · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • T

    Technion - Israel Institute of Technology

    From Idea to Startup

    Skills you'll gain: Business Planning, Value Propositions, Entrepreneurship, Ideation, Business Strategy, New Product Development, Commercialization, Risk Management, Product Development, Innovation, Communication, Persuasive Communication, Sales Presentations, Feasibility Studies, Verification And Validation, Decision Making, Interviewing Skills

    ★ 4.8 (783) · Mixed · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • P

    Packt

    Leadership and Team Management

    Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Organizational Development, Team Collaboration, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Accountability Frameworks, Business Transformation, Business Leadership, Communication, Productivity

    ★ 4.7 (199) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • T

    Technion - Israel Institute of Technology

    Cracking the Creativity Code: Discovering Ideas

    Skills you'll gain: Ideation, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Problem Solving, Strategic Thinking, Solution Delivery, Initiative and Leadership, Personal Development, Presentations, Persistence

    ★ 4.7 (1K) · Mixed · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • J

    Johns Hopkins University

    Drug Development and Pharmacoepidemiology

    Skills you'll gain: Medication Therapy Management, Drug Development, Clinical Trials, Pharmaceuticals, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Clinical Pharmacy, Clinical Research, Patient Education and Support, Pre-Clinical Development, Patient Safety, Statistical Analysis, Value-Based Care, Epidemiology, Utilization Management, Program Evaluation, Public Health, Data Analysis

    ★ 4.7 (159) · Intermediate · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • L

    Lund University

    Digital Business Models

    Skills you'll gain: Business Modeling, Digital Transformation, Digital Analysis, Software As A Service, Innovation, Software Development, Network Analysis, Business Strategy, Business Strategies, E-Commerce, Value Propositions, Decision Making, Case Studies

    ★ 4.6 (573) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IBM

    Django Application Development with SQL and Databases

    Skills you'll gain: Object-Relational Mapping, Django (Web Framework), Database Application, Database Development, Bootstrap (Front-End Framework), Database Administration, Full-Stack Web Development, Cloud Deployment, Database Management, SQL, Database Theory, Cloud Applications, Relational Databases, Frontend Integration, Databases, Database Design, Database Systems, Application Deployment, Authentications, Back-End Web Development

    ★ 4.5 (362) · Intermediate · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • U

    University of Colorado Boulder

    Leading Sustainable Community Transformation

    Skills you'll gain: Systems Thinking, Stakeholder Management, Sustainable Systems, Cross-Functional Collaboration, Planning, Project Planning, Cross-Functional Team Leadership, Stakeholder Analysis, Sustainable Development, Strategic Leadership, Corporate Sustainability, Community Outreach, Social Impact, Strategic Thinking, Relationship Building, Business Leadership, Team Building, Project Management, Communication Strategies, Ethical Standards And Conduct

    ★ 4.5 (262) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
1…153154155…576

In summary, here are 10 of our most popular process improvement courses

  • Claves para Gestionar Personas: IESE Business School
  • Administración para obtener resultados: Universidad Nacional Autónoma de México
  • Introduction to Customer Service: CVS Health
  • Management Fundamentals: University of Pennsylvania
  • PMP Exam Prep Certification Training: University of Maryland, College Park
  • From Idea to Startup: Technion - Israel Institute of Technology
  • Leadership and Team Management: Packt
  • Cracking the Creativity Code: Discovering Ideas: Technion - Israel Institute of Technology
  • Drug Development and Pharmacoepidemiology: Johns Hopkins University
  • Digital Business Models: Lund University

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok