IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Modeling, Statistical Methods, Model Evaluation, Markov Model, Statistical Analysis, Regression Analysis, R Programming, Data Analysis, Probability Distribution
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Simulations, Model Evaluation, Performance Testing, Artificial Neural Networks, Machine Learning, Machine Learning Algorithms, Markov Model, Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, AI Security, Generative AI, Artificial Intelligence, Software Development Tools, Software Testing, Test Automation, Software Development, DevSecOps, CI/CD, AI Workflows, Natural Language Processing, Software Engineering, Software Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, Operating System Administration, System Programming, Operating Systems, Unix Commands, Data Management, File Systems, Data Storage, File Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Data Ethics, Responsible AI, Regulatory Compliance, Business Ethics, Compliance Management, AI Enablement, Applied Machine Learning, Project Implementation, AI Product Strategy, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Model Evaluation, MLOps (Machine Learning Operations), Data-Driven Decision-Making, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, AI Enablement, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Communication, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Strategic Thinking, Business Transformation, Prompt Engineering, Automation, Case Studies, Technology Strategies, Innovation, Digital Transformation, Large Language Modeling, Business Process Management, Customer Service
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Scientific Methods, Science and Research, Research, Experimentation, Research Methodologies, Research Design, Data Collection, Peer Review, Simulations, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

University of London
Skills you'll gain: Virtual Reality, Video Game Development, Augmented and Virtual Reality (AR/VR), Game Design, Prototyping, Virtual Environment, Storyboarding, Ideation, Usability Testing, 3D Assets, Interaction Design, User Experience Design, Data Ethics, Development Testing, Human Computer Interaction
Intermediate · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Theoretical Computer Science, Data Structures, Computer Science, Computer Architecture, Algorithms, Programming Principles, Computational Logic, Java Programming, Computer Hardware, Scalability
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing
Intermediate · Course · 1 - 4 Weeks