Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Yale University
Skills you'll gain: Health Promotion, Health Education, Driving engagement, Media and Communications, Digital Communications, Program Evaluation, Behavioral Health, Digital Analysis, Persuasive Communication, Public Health, Web Content, Surveys
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
★ 4.8 (24) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Sales Operations, Customer Analysis, AI literacy, Artificial Intelligence, Application Programming Interface (API), AI Integrations, Software Design Patterns, Data Security
Advanced · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Account Management, Proposal Writing, Proposal Development, Market Analysis, Market Trend, Workflow Management, Innovation, Customer Communications Management, AI Integrations, Customer Relationship Management
★ 4.2 (11) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Human Factors (Security), Security Awareness, Safety Culture, Computer Security Awareness Training, Cyber Governance, Cyber Security Strategy, User Experience, Cyber Attacks, Security Strategy, Cyber Security Policies, Security Management, Usability, Cyber Risk, Cybersecurity, Cyber Security Assessment, Ethical Standards And Conduct, Network Security, Employee Training, Information Privacy, Accountability
★ 4.9 (14) · Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, AI Personalization, Driving engagement, Predictive Analytics, Customer Engagement, Advanced Analytics, Data-Driven Marketing, Data-Driven Decision-Making, Predictive Modeling, Digital Brand Strategy, Marketing Strategies, Personalized Campaigns, Emerging Technologies, Revenue Management, Brand Loyalty, Loyalty Programs, Brand Marketing, Digital Media Strategy, Media Relations, Price Negotiation
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Interactive Data Visualization, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Human Centered Design, Decision Making, User Research, Risk Control, Behavioral Economics, Diversity and Inclusion, Psychology
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Social Studies, Social Justice, Community Organizing, Social Sciences, Culture, Cultural Diversity, Diversity Awareness, European History, Public Policies, World History, Political Sciences, Advocacy, Journalism, Public Affairs, Governance, Media and Communications, Public History
★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Cybersecurity, Network Security, Internet Of Things, Cyber Security Strategy, Infrastructure Security, Cyber Attacks, Communication Systems, Wireless Networks, Network Protocols, Network Architecture, Network Infrastructure, Hardware Architecture, Data Security, Digital Communications, Distributed Computing, Networking Hardware, Information Privacy, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Event Marketing, Events and Conferences, Social Media Content, Drive Engagement, Content Creation, Campaign Planning, Social Media, Social Media Marketing, Social Media Campaigns, Promotional Strategies, Driving engagement, Branding, Video Production, Photo/Video Production and Technology, Promotions and Campaigns, Integrated Marketing Communications, Storytelling, Interactive Design
★ 4.6 (8) · Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Business Transformation, Data Governance, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Literacy, Big Data, Regulation and Legal Compliance, Information Privacy, Data Visualization, Business Strategy, Artificial Intelligence
★ 4.1 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization Software, Data Visualization, Interactive Data Visualization, Dashboard, Dashboard Creation, Tableau Software, Microsoft Excel, Excel Formulas, Pivot Tables And Charts, Spreadsheet Software, Data Analysis Software, Business Intelligence, Performance Tuning, Data Analysis, Analytics, Analytical Skills, Business Metrics
★ 4.1 (8) · Beginner · Course · 1 - 3 Months