Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Simulations, Resource Management, Call Center Experience, Process Management, Workflow Management, Data Analysis, Process Analysis, Plot (Graphics), R Programming, Statistical Analysis, Statistical Modeling
Beginner · Guided Project · Less Than 2 Hours

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Change Management, Professional Networking, Matrix Management, Organizational Leadership, Leadership, Influencing, Organizational Strategy, Personal Development, Branding, Storytelling
Advanced · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Business Modeling, Strategic Partnership, Business Strategy, Value Propositions, Entrepreneurship, Market Opportunities, Customer Analysis, Business Process, Business Development, Target Market, Customer Relationship Management, Revenue Management, Resource Management, Cost Accounting
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Advanced Mathematics, Calculus, Applied Mathematics, Mathematical Software, Mathematical Modeling, Mathematical Theory & Analysis, Digital pedagogy, Algebra, Graphing, Derivatives, Graphical Tools
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Business Transformation, Corporate Strategy, Business Strategy, Organizational Change, Technology Strategies, Case Studies, Predictive Modeling, Emerging Technologies, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Brand Strategy, Branding, Brand Management, Brand Awareness, Brand Loyalty, Strategic Marketing, Strategic Partnership, Organizational Strategy, Business Strategy, Marketing Strategies, Customer experience improvement, Growth Strategies, Strategic Communication, Market Share, New Business Development, Consumer Behaviour, User Experience, Product Lifecycle Management, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Linear Algebra, Applied Mathematics, Algebra, Advanced Mathematics, Geometry, Data Transformation, Applied Machine Learning, Dimensionality Reduction, Markov Model, Probability
Mixed · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard, Workflow Management, Process Analysis, Microsoft Copilot, Process Mapping, AI Workflows, Business Process Automation, Microsoft 365, Process Optimization, Automation, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Prototyping, Agile Product Development, Retrieval-Augmented Generation, Application Development, Interactive Design, User Interface (UI), Data Integration
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Process, Sales Presentations, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Company, Product, and Service Knowledge
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Business Economics, Market Dynamics, Economics, Game Theory, Supply And Demand, Operating Cost, Cost Benefit Analysis, Market Analysis, Consumer Behaviour, Policty Analysis, Research, and Development, Decision Making
Beginner · Course · 1 - 3 Months