Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Team Management, Microsoft 365, Productivity Software, Project Management
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Ethics, Statistical Analysis, Quantitative Research, Statistical Inference, Statistics, Sample Size Determination, Sampling (Statistics)
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Roadmaps, Timelines, Presentations, Kanban Principles, Project Design, Project Management, Project Coordination, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Network Architecture, Network Security, Computer Security Incident Management, Intrusion Detection and Prevention, Incident Management, Network Protocols, Threat Detection, Event Monitoring, Threat Management, Network Infrastructure, Cyber Attacks, System Monitoring, Communication Systems, Operating Systems, Linux, Bash (Scripting Language), Databases
Beginner · Specialization · 3 - 6 Months

University of Geneva
Skills you'll gain: Health Care Procedure and Regulation, Public Health, Infectious Diseases, Environment Health And Safety, Health Policy, Epidemiology, Health Systems, International Relations, Public Safety and National Security, Emergency Response, Health Assessment, Governance
Intermediate · Course · 1 - 3 Months

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Oral Cancer Screening, Oncology, Preventative Care, Public Health and Disease Prevention, Treatment Planning, Infectious Diseases, Patient Education And Counseling, Epidemiology, Risk Analysis, Diagnostic Tests
Beginner · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Logistics Management, Supply Chain Planning, Performance Measurement, Transportation Management, Operational Efficiency, Operations Management, Business Operations, Transportation Operations, Supply Chain Systems, E-Commerce, Systems Thinking, Business Planning, Market Analysis, Process Design, Supplier Management, Business, Business Administration
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, AI Product Strategy, Product Roadmaps, Process Management, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Change Management, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, digital literacy, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Marketing, Product Promotion, Marketing Strategies, Marketing Channel, Digital Marketing, Digital Transformation, Consumer Behaviour, New Product Development, Customer Engagement, E-Commerce, Price Negotiation, Innovation
Beginner · Course · 1 - 4 Weeks