Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

The Chinese University of Hong Kong
Skills you'll gain: Entrepreneurship, Market Opportunities, Innovation, Ideation, Initiative and Leadership, Business Planning, Entrepreneurial Finance, Leadership Development, New Business Development, New Product Development, Strategic Thinking, Financial Analysis, Market Research, Presentations, Growth Strategies, Financial Modeling, Fundraising
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Tool Calling, Agentic Workflows, Agentic systems, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, OpenAI, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Project Management Institute (PMI) Methodology, Project Management, Business Requirements, Agile Project Management, Project Management Life Cycle, Agile Methodology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Driving engagement, Drive Engagement, Productivity Software, Editing, Graphic Design, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Closing (Sales), General Sales Practices, Sales, Sales Process, Direct Selling, Product Knowledge, Communication, Oral Expression, Verbal Communication Skills, Rapport Building, Personalized Service, Customer Analysis, Greeting Customers, Customer Insights, Customer Service, Customer Engagement, Product Promotion
Beginner · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Engineering Management, Scope Management, Risk Management, Project Scoping, Stakeholder Analysis, Project Risk Management, Risk Management Framework, Project Management, Governance, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Technical Sales, Solution Selling, Sales Strategy, Sales, Customer Relationship Building, Sales Process, Customer Relationship Management, Return On Investment, Stakeholder Engagement, Customer Engagement, Customer Advocacy, Value Propositions
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Design Thinking, Innovation, Human Centered Design, Business Solutions, Enterprise Modeling, Solution Design, Process Development, Process Management, Organizational Development, Business Strategies, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Climate Change Mitigation, Land Management, Sustainable Development, Sustainable Systems, Environment and Resource Management, Natural Resource Management, Environmental Resource Management, Environmental Science, Climate Change Adaptation, General Science and Research, Research, Biology
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Informatics, Health Care, Health Assessment, Healthcare Project Management, Systems Analysis, Business Systems Analysis, Technical Communication, Requirements Analysis, Data Access, Process Modeling
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Campaign Planning, Strategic Communication, Communication Planning, Target Audience, Campaign Management, Advertising, Marketing Communications, Advertising Campaigns, Resource Allocation, Media Strategy, Brand Management, Corporate Communications, Integrated Marketing Communications, Stakeholder Communications, Public Relations, Marketing, Business Strategy, Communication, Business Communication, Business Process
Beginner · Specialization · 1 - 3 Months