Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Customer Insights, Digital Marketing, Digital Media Strategy, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Customer Engagement, Persona Development, Personalized Service, Marketing Analytics, Brand Marketing, Smart Goals
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Infection Control, Rapport Building, Patient Communication, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Community Outreach, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Microbiology, Health Technology, Community Health, Medical Privacy, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Business Transformation, Innovation, Digital Transformation, Data Ethics, Cloud Platforms, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Google Cloud Platform, Cloud Services, Culture Transformation, Public Cloud, Technology Strategies, Cloud Security, Data Mapping, Applied Machine Learning, Model Training, Cloud Hosting, Image Analysis, Cloud Solutions
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Marketing, Direct Marketing, Campaign Management, Digital Marketing Tools, Marketing, Digital Marketing, Target Audience, Registration, Driving engagement, Design, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Digital Marketing, Digital Media Strategy, Digital Marketing Campaigns, Digital Analysis, Content Development and Management, Digital Advertising, Digital Marketing Tools, Data-Driven Marketing, Digital Content, Social Media Analytics, Growth Strategies, Social Media, Pay Per Click Advertising
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Entrepreneurship, Business Planning, New Business Development, Entrepreneurial Finance, Go To Market Strategy, Financial Forecasting, Business Strategy, Growth Strategies, Financial Modeling, Fundraising and Crowdsourcing, Cash Flow Forecasting, Equities, Business Modeling, Private Equity, Customer Acquisition Management, Revenue Forecasting, Financial Planning, Management Training And Development, Presentations, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Presentation, Interactive Data Visualization, Google Gemini, Analytics, Business Analytics, Data Wrangling, AI Personalization, Artificial Intelligence, Model Evaluation, Performance Analysis, AI Enablement, AI literacy, AI Workflows, Generative AI, Simulation and Simulation Software, Productivity Software, Google Workspace, Responsible AI
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Adaptability, Resilience, Professional Development, Action Oriented, Overcoming Obstacles, Self-Awareness, Cognitive flexibility, Expectation Management, Growth Mindedness, Personal Development, Relationship Building, Plan Execution, Productivity, Planning, Behavioral Management, Positivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Team Collaboration, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Accountability Frameworks, Business Transformation, Business Leadership, Leadership Development, Communication, Productivity
Intermediate · Specialization · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft PowerPoint, Microsoft Teams, Microsoft Excel, Spreadsheet Software, Microsoft Word, Document Management, Taking Meeting Minutes, Business Management, Business Communication
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Human Resources, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Customer experience improvement, Performance Management, Analytics
Beginner · Specialization · 1 - 3 Months