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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    Unilever

    Customer Understanding and Digital Marketing Channels

    Skills you'll gain: Customer Insights, Digital Marketing, Digital Media Strategy, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Customer Engagement, Persona Development, Personalized Service, Marketing Analytics, Brand Marketing, Smart Goals

    4.7
    Rating, 4.7 out of 5 stars
    ·
    254 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    101 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    J

    Johns Hopkins University

    COVID-19 Contact Tracing

    Skills you'll gain: Interviewing Skills, Infection Control, Rapport Building, Patient Communication, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Community Outreach, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Microbiology, Health Technology, Community Health, Medical Privacy, Ethical Standards And Conduct

    4.9
    Rating, 4.9 out of 5 stars
    ·
    95K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Digital Transformation Using AI/ML with Google Cloud

    Skills you'll gain: Business Transformation, Innovation, Digital Transformation, Data Ethics, Cloud Platforms, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Google Cloud Platform, Cloud Services, Culture Transformation, Public Cloud, Technology Strategies, Cloud Security, Data Mapping, Applied Machine Learning, Model Training, Cloud Hosting, Image Analysis, Cloud Solutions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
    C

    Coursera

    Use Mailchimp to Build an E-mail Marketing Campaign

    Skills you'll gain: Email Marketing, Direct Marketing, Campaign Management, Digital Marketing Tools, Marketing, Digital Marketing, Target Audience, Registration, Driving engagement, Design, Business

    4.5
    Rating, 4.5 out of 5 stars
    ·
    386 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Digital Marketing

    Skills you'll gain: Digital Marketing, Digital Media Strategy, Digital Marketing Campaigns, Digital Analysis, Content Development and Management, Digital Advertising, Digital Marketing Tools, Data-Driven Marketing, Digital Content, Social Media Analytics, Growth Strategies, Social Media, Pay Per Click Advertising

    4.7
    Rating, 4.7 out of 5 stars
    ·
    88 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Entrepreneurship II: Preparing for Launch

    Skills you'll gain: Entrepreneurship, Business Planning, New Business Development, Entrepreneurial Finance, Go To Market Strategy, Financial Forecasting, Business Strategy, Growth Strategies, Financial Modeling, Fundraising and Crowdsourcing, Cash Flow Forecasting, Equities, Business Modeling, Private Equity, Customer Acquisition Management, Revenue Forecasting, Financial Planning, Management Training And Development, Presentations, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    769 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    AI for Data Analysis

    Skills you'll gain: Data Presentation, Interactive Data Visualization, Google Gemini, Analytics, Business Analytics, Data Wrangling, AI Personalization, Artificial Intelligence, Model Evaluation, Performance Analysis, AI Enablement, AI literacy, AI Workflows, Generative AI, Simulation and Simulation Software, Productivity Software, Google Workspace, Responsible AI

    4.7
    Rating, 4.7 out of 5 stars
    ·
    588 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Adaptability and Resiliency

    Skills you'll gain: Adaptability, Resilience, Professional Development, Action Oriented, Overcoming Obstacles, Self-Awareness, Cognitive flexibility, Expectation Management, Growth Mindedness, Personal Development, Relationship Building, Plan Execution, Productivity, Planning, Behavioral Management, Positivity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    830 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Leadership and Team Management

    Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Team Collaboration, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Accountability Frameworks, Business Transformation, Business Leadership, Leadership Development, Communication, Productivity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    188 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Knowledge Accelerators

    Microsoft 365 Copilot AI: Excel, Word, Teams, Outlook +

    Skills you'll gain: Microsoft PowerPoint, Microsoft Teams, Microsoft Excel, Spreadsheet Software, Microsoft Word, Document Management, Taking Meeting Minutes, Business Management, Business Communication

    4
    Rating, 4 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Omnichannel Retail Strategy

    Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Human Resources, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Customer experience improvement, Performance Management, Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    424 reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular business communication courses

  • Customer Understanding and Digital Marketing Channels: Unilever
  • Call Center Customer Service: CVS Health
  • COVID-19 Contact Tracing: Johns Hopkins University
  • Digital Transformation Using AI/ML with Google Cloud: Google Cloud
  • Use Mailchimp to Build an E-mail Marketing Campaign: Coursera
  • Introduction to Digital Marketing: IBM
  • Entrepreneurship II: Preparing for Launch: University of Illinois Urbana-Champaign
  • AI for Data Analysis: Google
  • Adaptability and Resiliency: University of California, Davis
  • Leadership and Team Management: Packt

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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