IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Resilience, Teaching, Systems Thinking, Diversity Awareness, Adaptability, Instructional Design, Digital pedagogy, Education Software and Technology, Constructive Feedback, Higher Education, Innovation, Collaboration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, End User Training and Support, Technology Solutions
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Prompt Engineering, AI Personalization, AI Security, Generative AI, Infrastructure as Code (IaC), Legal Risk, Requirements Analysis, Test Tools, Software Testing, ChatGPT, Risk Analysis, Sprint Planning, Software Development Tools, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Automation, Software Documentation, Artificial Intelligence, Software Architecture, Software Development Methodologies
Beginner · Specialization · 3 - 6 Months

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Process Design, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Workflow Management, Business Analytics, Process Analysis, Administration
Beginner · Specialization · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership Development, Leadership, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation
Advanced · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Integral Calculus, Numerical Analysis, Calculus, Data Science, Mathematical Theory & Analysis, Applied Mathematics, Linear Algebra, Derivatives
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Research, User Feedback, Project Scoping, Data Presentation, Analysis, Data Analysis, Mobile Banking, Data Collection
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Security, Microsoft Outlook, Calendar Management, Gmail, Setting Appointments, Organizational Skills, Microsoft Office, Google Workspace, Scheduling, Computer Literacy, Productivity Software
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Healthcare Project Management, Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Data Quality, Community Health, Risk Analysis
Mixed · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, New Business Development, Business Development, A/B Testing, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Vulnerability Management, Penetration Testing, Cybersecurity, Security Controls, Cyber Governance, Cyber Threat Intelligence, Threat Management, Identity and Access Management, Cyber Attacks, Information Systems Security, Risk Management, Threat Detection, Cloud Security, Network Security, Governance Risk Management and Compliance, Security Strategy, Security Awareness, Vulnerability, Vulnerability Scanning, Vulnerability Assessments
Beginner · Specialization · 1 - 3 Months