IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management
Beginner · Specialization · 3 - 6 Months

University of Alberta
Skills you'll gain: Research, Science and Research, Ancient History, Biology, Physics, Cultural Responsiveness, Discussion Facilitation, Anthropology
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Primary Care, Health Equity, Community Health, Health Policy, Public Health, Health Disparities, Health Promotion, Preventative Care, Social Determinants Of Health, Health Systems, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Team Management, Team Leadership, Leadership and Management, Business Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Cognitive flexibility, Employee Engagement, Change Management, Self-Awareness, Emotional Intelligence, Coaching
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stress Management, Personal Care, Mindfulness, Preventative Care, Growth Mindedness, Behavioral Health, Personal Development, Health And Wellness Coaching, Productivity, Self-Awareness, Mental Health, Resilience, Health Promotion, Behavior Management, Goal Setting, Positive Behavior Support, Exercise Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours

Ball State University
Skills you'll gain: Data Analysis, Programming Principles, Statistical Analysis, Computer Programming, Python Programming, Object Oriented Programming (OOP), Natural Language Processing, Scripting, NumPy, Algorithms, Debugging, Data Structures
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Consulting, System Implementation, Test Script Development, Test Planning, Technology Roadmaps, Project Implementation, System Testing, Stakeholder Management, Project Closure, End User Training and Support, System Monitoring, Application Deployment, System Configuration, Data Cleansing
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Infrastructure Security, Cyber Risk, Cyber Security Policies, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Risk Management Framework, Technology Roadmaps, Network Infrastructure, Transportation Operations, Infrastructure Architecture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Generative AI, Expense Reports, Image Analysis, Expense Management, Organizational Skills, Computer Vision, Data Storytelling, Project Controls, Social Media Content, Artificial Intelligence, Photography, Prompt Engineering, Cooking
Beginner · Course · 1 - 4 Weeks