Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Innovation, Initiative and Leadership, Education and Training, Leadership, Community Development, Empowerment, Teaching, Adult Education, Collaboration, Family Support, Professional Development, Teamwork, Relationship Building, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe XD, Prototyping, User Experience Design, Usability Testing, UI/UX Research, Figma (Design Software), User Experience, Presentations, Responsive Web Design, Information Architecture, User Story, Storyboarding, User Research, Design, Design Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Web Design, User Centered Design, Data Ethics
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Human Capital, Human Resource Strategy, Change Management, Talent Management, Organizational Strategy, HR Tech, Crisis Management, Talent Acquisition, Workforce Development, Team Management, Leadership Development, People Analytics, Leadership, Cultural Diversity, Mentorship
Intermediate · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Credit Risk, Loans, Capital Expenditure, General Lending, Consumer Lending, Mortgage Loans, Commercial Lending, Financial Analysis, Loan Origination, Financial Statement Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Stakeholder Communications, Stakeholder Analysis, Systems Thinking, Communication Strategies, Business Systems Analysis, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Leadership, Team Leadership, Leadership, Leadership and Management, Workplace inclusivity, Motivational Skills, Decision Making, Organizational Effectiveness, Teamwork, Strategic Decision-Making, Organizational Change, Diversity and Inclusion
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Business Communication, Team Oriented, Business Process
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure
Beginner · Course · 1 - 4 Weeks

University of Science and Technology of China
Skills you'll gain: Productivity, Workflow Management, Collaboration, Operational Efficiency, Process Design, Knowledge Transfer, Process Optimization, Team Oriented, Learning Strategies, Smart Goals, Information Management
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
Beginner · Course · 1 - 4 Weeks