IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Sales Presentation, Data Visualization Software, Interactive Data Visualization, Data Storytelling, Drive Engagement, Business Process
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Computer-Aided Design, Design Strategies, Prototyping, Design, 3D Modeling, Materials science
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: LLM Application, Hugging Face, Large Language Modeling, Generative AI, Rust (Programming Language), Model Deployment, MLOps (Machine Learning Operations), AWS SageMaker, Cloud Deployment, PyTorch (Machine Learning Library), CI/CD, Applied Machine Learning, Natural Language Processing, Infrastructure as Code (IaC), DevOps, Machine Learning
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: European History, World History, Public History, Ethical Standards And Conduct, Social Justice, Cultural Diversity, Political Sciences, Diplomacy, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Microsoft Intune (Mobile Device Management Software), Network Security, Cryptography, Threat Management, Threat Detection, Cloud Security
Beginner · Specialization · 3 - 6 Months
McMaster University
Skills you'll gain: Peer Review, Project Documentation, Finance, Stakeholder Engagement, Portfolio Management, Constructive Feedback, Financial Analysis, Financial Planning, Project Implementation, Presentations, Action Oriented
Mixed · Course · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Generative AI, Artificial Intelligence, AI Product Strategy, Machine Learning, Model Evaluation, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Virtual Local Area Network (VLAN), Computer Displays, Peripheral Devices, TCP/IP, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), General Networking, USB, Wireless Networks, Computer Networking, Network Routers, Network Infrastructure, Hardware Troubleshooting, Network Switches, Network Protocols, Computer Hardware
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Supply Chain, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain Systems, Sustainable Development, Environmental Issue, International Relations, Economics, Market Dynamics, Supply And Demand, Technology Solutions, Regulatory Requirements
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Global Marketing, Export Control, International Finance, Mergers & Acquisitions, Risk Management, Business Development, Market Analysis, Franchising, Target Market, Cultural Sensitivity, Business Strategy, Intellectual Property
Beginner · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Microsoft Azure, Query Languages, Application Performance Management, Cloud Management, Continuous Monitoring, Real Time Data, Interactive Data Visualization, Virtual Machines, Scalability, Resource Management
Beginner · Course · 1 - 4 Weeks