Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Social Media Management, Social Media Content, Social Media, Facebook, Instagram, Social Media Marketing, Content Management, Scheduling, Content Creation, Content Marketing, Dashboard, Marketing
Beginner · Guided Project · Less Than 2 Hours
University of Colorado Boulder
Skills you'll gain: Mathematics Education, Teaching, Instructional Strategies, Arithmetic, Education Software and Technology, Pedagogy, Simulation and Simulation Software, Lesson Planning, Diversity Awareness
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: OSI Models, Network Troubleshooting, General Networking, Computer Networking, Network Architecture, Network Infrastructure, Network Monitoring, Network Security, Virtual Networking, Routing Protocols, Network Routing, Virtual Local Area Network (VLAN), Wireless Networks, Disaster Recovery, Network Protocols, Network Switches, Cloud Services
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Automation, Stakeholder Analysis, Socioeconomics, Environmental Science, Electrical Systems, Economics, Policy, and Social Studies, Emerging Technologies, Technology Roadmaps, Sustainable Technologies, Policy Analysis, Transportation Operations, Social Sciences, Electric Power Systems, Environment, Energy and Utilities, Sustainable Development, Information Privacy, Safety Assurance
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Negotiation, Conflict Management, Intercultural Competence, Relationship Building, Cultural Diversity, International Relations, Business Ethics, Interpersonal Communications, Empathy & Emotional Intelligence, Communication, Strategic Partnership
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Interviewing Skills, Management Training And Development, Job Analysis, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Compliance Training, Communication
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Storytelling, Social Media Marketing, Social Media, Content Strategy, Content Creation, Social Media Strategy, Media Relations, Strategic Partnership, Brand Management, Paid media, Advertising, Revenue Management, Strategic Communication, Video Production, Community Development, Target Audience, Target Market, Negotiation, Crisis Management, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Strategy, Content Development and Management, Web Content, No-Code Development, Marketing Collateral, Web Design, Driving engagement, Web Development, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Culture Transformation, Safety Culture, Leadership, Team Management, Empathy, Cultural Diversity, Collaboration, Diversity Awareness, Innovation, Employee Engagement, Adaptability, Communication, Employee Retention
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Facebook, Social Media Marketing, Gmail, Target Audience, Customer Relationship Building, Digital Marketing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, User Research, Target Audience, Business Marketing, Financial Management, Marketing Strategies, Entrepreneurship, Customer Acquisition Management, Market Opportunities, Email Marketing, Business Development, Social Media Marketing, Interviewing Skills, Product Development, Search Engine Optimization
Beginner · Course · 1 - 3 Months