IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Debugging, Automation, Web Scraping, Software Testing, Web Development Tools, Test Case, Browser Compatibility, Test Data, Data Validation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Import/Export, Web Scraping, Tidyverse (R Package), Data Integration, Data Manipulation, Data Transformation, Relational Databases, Google Sheets, Unstructured Data, R Programming, Extensible Markup Language (XML), Spreadsheet Software, Databases, SQL, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Workflow Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Exploratory Data Analysis, Data Presentation, Probability Distribution, Statistical Hypothesis Testing, Dashboard, Data Analysis, Data Science, Probability & Statistics, Statistical Analysis, Jupyter, Matplotlib, Data Preprocessing, Data Cleansing, Pandas (Python Package), Statistical Inference, Statistics, Data Manipulation, Python Programming, Machine Learning
Advanced · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Core Data (Software), JSON, Apple iOS, Data Persistence, Database Application, Mobile Development, Application Programming Interface (API), Data Access, Swift Programming, Model View Controller, Data Modeling, UI Components, Network Protocols, User Interface (UI), Debugging
Advanced · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Model Evaluation, Applied Machine Learning, Unsupervised Learning, Classification And Regression Tree (CART), Decision Tree Learning, Artificial Neural Networks, Classification Algorithms, Supervised Learning, Machine Learning Algorithms, Random Forest Algorithm, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Dimensionality Reduction, Statistics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Stakeholder Analysis, Sprint Planning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, Prospecting and Qualification, Responsible AI, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Live Streaming, Discussion Facilitation, Scheduling, Data Sharing
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Process Engineering, Manufacturing Operations, Production Process, Equipment Design, Laboratory Experience, Experimentation, Prototyping, Process Development, Analytical Testing
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Health Systems, Safety Assurance, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Healthcare Project Management, Risk Management, Project Management, Key Performance Indicators (KPIs), Incident Management, Strategic Leadership
Beginner · Course · 1 - 4 Weeks