IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Power BI, Dashboard, Business Intelligence, Data Presentation, Data Storytelling, Data Visualization Software, Data Transformation, Data Analysis Expressions (DAX), Business Analytics, Data Modeling, Star Schema, Data-Driven Decision-Making, Pivot Tables And Charts, Key Performance Indicators (KPIs), Interactive Data Visualization, Microsoft Power Platform, Microsoft Excel, Data Management, Data Analysis, Advanced Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Dashboard, Interactive Data Visualization, Data Presentation, Tableau Software, Data Visualization Software, Data Analysis Software, Digital Publishing, Key Performance Indicators (KPIs), Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, User Story, AI Product Strategy, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Data Loss Prevention, Security Controls, Regulatory Compliance, Compliance Management, Compliance Training, Data Integrity, Security Strategy, Regulatory Requirements, Employee Training
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Test Driven Development (TDD), Unit Testing, Code Review, Maintainability, Testability, Software Testing, Debugging, Software Development, Python Programming
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cost Benefit Analysis, Risk Management Framework, Risk Management, Risk Analysis, Cyber Risk, ISO/IEC 27001, Enterprise Risk Management (ERM), NIST 800-53, Business Risk Management, Risk Mitigation, Governance Risk Management and Compliance, Cybersecurity, Technical Standard, Security Controls
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Model Evaluation, Machine Learning Algorithms, Scikit Learn (Machine Learning Library), Unsupervised Learning, Text Mining, Time Series Analysis and Forecasting, Pandas (Python Package), Classification Algorithms, Machine Learning, Applied Machine Learning, Supervised Learning, Predictive Modeling, Feature Engineering, Statistical Analysis, Jupyter, Regression Analysis, Data Preprocessing, Python Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Containerization, Application Deployment, Microservices, Virtual Machines, Data Persistence, Virtual Environment, Ubuntu, Network Architecture, Command-Line Interface, Scalability
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Engineering Design Process, Engineering Drawings, Basic Electrical Systems, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Electronics, Technical Drawing, Electronic Components, Robotics, Manufacturing Processes, Electrical Systems, Electronic Hardware, Electrical Wiring, Electrical Engineering, Materials science, Manufacturing and Production, Mechanical Engineering, 3D Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Cloud Deployment, Virtualization, Cloud Computing Architecture, Cloud Computing, Public Cloud, Network Protocols, TCP/IP, Amazon Web Services, File Transfer Protocol (FTP), General Networking, Virtual Machines, Infrastructure As A Service (IaaS), Software As A Service, Platform As A Service (PaaS), Servers, Private Cloud, Hybrid Cloud Computing
Beginner · Course · 1 - 4 Weeks