IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: User Story, Javascript, Model View Controller, Debugging, HTML and CSS, Prototyping, jQuery, Web Applications, Hypertext Markup Language (HTML), User Interface (UI), Interactive Design, Web Design and Development, Web Development Tools, Web Design, Application Programming Interface (API), Application Development, Cascading Style Sheets (CSS), Software Development, User Experience, User Accounts
Beginner · Specialization · 1 - 3 Months

Dartmouth College
Skills you'll gain: C (Programming Language), Embedded Systems, Software Visualization, Computer Engineering, Embedded Software, System Programming, Computer Science, Computer Programming, Operating Systems, Data Structures, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Containerization, Application Deployment, Microservices, Virtual Machines, Data Persistence, Virtual Environment, Ubuntu, Network Architecture, Command-Line Interface, Scalability
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: AI Security, Secure Coding, Generative AI, Threat Modeling, Intrusion Detection and Prevention, Threat Detection, Cybersecurity, Application Security, Network Security, Artificial Intelligence, Incident Response, Data Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Enablement, AI Product Strategy, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Process Optimization, Strategic Planning, Business Ethics
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Differentiated Instruction, Diversity Awareness, Cultural Diversity, Cultural Responsiveness, Blended Learning, Special Education, Pedagogy, Higher Education, Student-Centred Learning, Instructional Strategies, Social Justice
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Team Management, Microsoft 365, Productivity Software, Project Management
Intermediate · Guided Project · Less Than 2 Hours
Georgia Institute of Technology
Skills you'll gain: Cloud Applications, Cloud Computing, Cloud Infrastructure, Distributed Computing, Virtualization, Data Store, Software Systems, Multi-Tenant Cloud Environments, Virtual Machines, Scalability, Apache Hadoop
Mixed · Course · 1 - 3 Months
Skills you'll gain: Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Ethics, Quantitative Research, Research Reports, Data Integration, Data Storytelling, Surveys, Stakeholder Communications, Data Analysis, Data Visualization Software, Data Management, Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Proposal Writing, Editing, Business Writing, Technical Writing, Technical Management, Technical Communication, Proofreading, Engineering Management, Writing, Business Correspondence, Target Audience, Concision, Grammar, Persuasive Communication, Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: European History, Ancient History, World History, Social Studies, Anthropology, Cultural Diversity, International Relations, Sociology, Social Sciences, Political Sciences
Beginner · Course · 1 - 3 Months