IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Starweaver
Skills you'll gain: AI Product Strategy, AI Enablement, Market Opportunities, Scalability, Case Studies, Entrepreneurship, Business Strategy, ChatGPT, Business Process Automation, Business Analysis, Cost Reduction, Innovation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infographics, Data Visualization, Target Audience, Data Storytelling, Design Elements And Principles, Technical Communication, Content Creation, Generative AI, Process Mapping, Communication, ChatGPT
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Data Ethics, AI Security, Generative AI, AI Enablement, Workflow Management, Operational Efficiency, AI Workflows, Automation, Document Management, Ethical Standards And Conduct, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, MySQL, Database Design, SQL, Database Management, Relational Databases, Databases, Data Integration, Data Manipulation, Business Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, IT Security Architecture, Identity and Access Management, Continuous Monitoring, Network Security, Security Awareness, Information Systems Security, Security Information and Event Management (SIEM), Application Security, Disaster Recovery, Security Controls, Cloud Security, Security Strategy, Threat Detection, Cyber Governance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Unix Shell, Unix Commands, Unix, Linux, File Management, File Systems, File I/O, Systems Architecture, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Customer Analysis, Product Management, Product Strategy, Customer Insights, New Product Development, Product Development, Entrepreneurship, Competitive Analysis, Market Opportunities, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, API Testing, Test Case, Test Automation, Acceptance Testing, Regression Testing, Testability, Integration Testing, .NET Framework, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Video Editing, Storyboarding, Post-Production, Editing, Video Production, Animations, Writing and Editing, Typography
Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Communication Strategies, Empathy, Creativity
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Kubernetes, YAML, Docker (Software), Application Deployment, Containerization, Node.JS, Development Environment, Cloud Computing Architecture, Servers, Command-Line Interface, Scalability, System Monitoring
Intermediate · Course · 3 - 6 Months