IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), User Experience Design, UI Components, Responsive Web Design, Animations, Web Content Accessibility Guidelines, User Interface (UI) Design, Design Strategies, Prototyping, Collaborative Software, Software Documentation
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Application Security, Security Testing, Authorization (Computing), Authentications, Data Validation, Encryption, Security Controls, Data Security, Vulnerability Scanning, Role-Based Access Control (RBAC), Verification And Validation, Intrusion Detection and Prevention, Database Application, Security Awareness, Cybersecurity, Web Servers, Web Development Tools
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Legal Technology, Legal Writing, Design Thinking, Design, User Experience Design, Human Centered Design, Driving engagement, Project Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Diversity and Inclusion, Team Leadership, Responsible AI, Artificial Intelligence, Decision Making, Leadership, Cultural Diversity, Leadership Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Detection, Anomaly Detection, Network Security, General Networking, Network Monitoring, Network Troubleshooting, Real Time Data, Security Strategy, Network Analysis, Network Protocols, Data Capture
Intermediate · Guided Project · Less Than 2 Hours

SkillUp
Skills you'll gain: Prompt Engineering, AI Workflows, AI Orchestration, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Enablement, Software Architecture, Integrated Development Environments, Code Review, Software Design, API Design, Debugging, Software Development, Application Development, AI Security, Database Design, Python Programming, Automation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Sustainable Development, Project Finance, Civil Engineering, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Economic Development, Social Impact, Environmental Issue, Climate Change Adaptation, Governance, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Continuous Integration, Restful API, Docker (Software), Model View Controller, Front-End Web Development, Databases, User Story, CI/CD, Java, Java Programming, Database Application, Application Programming Interface (API), HTML and CSS, Full-Stack Web Development, Spring Boot, Microservices, Back-End Web Development, Software Design Documents, Software Architecture
Advanced · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Patient Communication, Patient-centered Care, Nutrition Education, Basic Patient Care, Patient Education And Counseling, Vital Signs, Patient Evaluation, Health Assessment, Nursing and Patient Care, Patient Observation, Health And Wellness Coaching, Medical History Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unix Shell, Unix Commands, Unix, Shell Script, Bash (Scripting Language), Command-Line Interface, Remote Access Systems, Scripting, Systems Administration, Operating System Administration, Linux Commands, File I/O, IT Automation, Linux, User Accounts, File Systems, System Monitoring, Operating Systems, File Management, Performance Tuning
Beginner · Specialization · 1 - 3 Months